Jennifer Pacheco
Pueblo West,Colorado
Summary
With nearly 15 years of experience in logistics and delivery, I've leveraged my expertise to establish and successfully manage my own company for over a decade including all administrative and logistics duties for my business. Over the past three years, I've overseen significant expansion, scaling operations to service 127 routes per week with round-the-clock stat deliveries, and effectively managing a team of 25 contractors to ensure seamless service provision and sustained growth.
Overview
12
12
years of professional experience
Work History
Business Owner
SunShine Delivery, LLC
12.2019 - 03.2022
- Logistics/ Planning/ Administrative: As a business owner managing a company operating 24/7 with 127 routes, including stat work, and a team of 25 contractors, the key lies in orchestrating a finely tuned operational symphony. Balancing logistics, the commitment to seamless service delivery requires strategic planning, effective communication, and a constant focus on optimizing efficiency in a dynamic and demanding environment.
- Cost Optimization and Contract Negotiation: Enhanced company profitability by implementing strategies to reduce overhead costs.
Successfully negotiated favorable contracts with contract holders, contributing to financial efficiency.
- Continuous Improvement and Efficiency: Implemented new methods, practices, and systems to improve efficiency and reduce turnover.
Actively worked on improving margins by introducing innovative approaches and practices.
- Effective Issue Resolution and Customer Service: Demonstrated strong problem-solving skills by reporting issues to partner companies with detailed resolutions.
Handled problematic partners and clients to maintain excellent customer service, fostering lasting relationships.
- Financial Management and Operational Optimization: Corrected financial inconsistencies by assessing billing invoices, third-party reports, and billing procedures. Oversaw business budget planning, administration, and accounting functions, optimizing workflow by analyzing operational data and implementing process improvements.
JJ Pacheco Services
JJ Pacheco Services
11.2010 - 02.2023
- As an independent contractor specializing in medical route delivery, the role involves ensuring the timely and secure transportation of medication, medical supplies or equipment to various destinations. This demands meticulous attention to detail and a commitment to punctual delivery of medical items.
Education
Bayside High School
Virginia Beach, VASkills
- Logistics
- Narcotic handling
- Invoicing
- Tech-Savvy
- Critical Thinking
Timeline
Business Owner
SunShine Delivery, LLC
12.2019 - 03.2022
JJ Pacheco Services
JJ Pacheco Services
11.2010 - 02.2023
Bayside High School
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