Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jennifer Padilla

Houston,TX

Summary

Dynamic and results-oriented professional seeking a challenging career with a reputable organization that fosters talent and administrative expertise. Committed to leveraging strong organizational skills and a proactive approach to drive efficiency and support organizational goals. Eager to embrace opportunities for growth and advancement while contributing to team success. Authorized to work in the U.S. for any employer, bringing a versatile skill set ready to meet diverse business needs.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Medical Assistant III, Front Office Check In/Out

UT Physicians OBGYN/Maternal Fetal Medicine
01.2023 - Current
  • Providing a welcoming and professional first impression, verifying patient information, and ensuring a smooth check-in and check-out process, managing patient flow, and collecting copays.
  • Managing the appointment calendar, scheduling new appointments, rescheduling existing ones, and coordinating with patients to confirm appointments.
  • Updating patient records in the Electronic Medical Record (EMR) system, and assisting patients with filling out paperwork.
  • Ensuring efficient flow of patients through the waiting room and examination rooms, coordinating with other staff members to minimize wait times.
  • Answering Phones: Handling incoming phone calls, screening calls, and directing them to the appropriate staff member.
  • Processing incoming and outgoing mail, managing faxes, and ensuring proper communication with patients and other healthcare professionals.
  • Assisting with patient exams, including preparing patients for examination, taking vital signs, and collecting patient history.
  • Assisting with procedures like Pap smears, IUD insertions, and other gynecological procedures, including handing instruments, monitoring patients, and ensuring a sterile field.
  • Performing routine tests (e.g., pregnancy tests, STI tests), collecting samples for lab analysis, and preparing specimens for processing.
  • Administering medications and injections as directed by the physician.
  • Providing instructions to patients about medications, special diets, and other health-related information.
  • Arrange lunch meetings for Providers.
  • Monitor existing stock levels of office supplies and order supplies in a timely manner.

Medical Assistant

OBGYN Medical Center Associates
01.2018 - 12.2022
  • Answering phone calls and emails in a timely manner.
  • Checking voicemail and returning patient phone calls.
  • Calling patient with abnormal results and sending prescribed treatment to pharmacy as directed by physician.
  • Scheduling patient appointment for follow-ups.
  • Scheduling surgery, inductions and cesarean delivery.
  • Manage physician office and surgery schedule.
  • Update physician OB book as needed.
  • Maintain office and room inventory.
  • Stock rooms as needed.
  • Order supplies as needed.
  • Administering medications.
  • Collecting a patient’s medical history.
  • Preparing the patient for their examination.
  • Measuring vital signs, like temperature and blood pressure.
  • Listen to heart tones.
  • Preform urine dips and pregnancy tests.
  • Assisting the gynecologist or obstetrician during appointments.
  • Explaining to the patient what will happen during their exam, treatment, or procedure.
  • Providing information to the patient about their medications, special diets, or anything else they’ve been prescribed.
  • Follow up with labs on results that have not been received.
  • Travel with physician to different locations for patient appointments.
  • Occasionally work with different physicians for office coverage.

Front Office Coordinator/ Medical Assistant

Grace Women’s Center of Baytown
11.2016 - 01.2018
  • Welcoming patients and visitors by warmly greeting them in person or on the telephone.
  • Answering phones in a timely manner.
  • Utilize our medical office software to schedule new and follow-up appointments for our patients.
  • Insurance verification.
  • Maintaining patient accounts by obtaining, recording and updating personal and financial information.
  • Collecting patient charges.
  • Ensured to take patient medical history.
  • Took vital signs such as blood pressure, temperature and weight.
  • Sterilized instruments, prepared lab specimens, and notified patients of lab results from screening test such as pap smears, ultrasounds, mammograms and cultures.
  • Listened to heart tones and calculate gestational age.
  • Secures pregnant patients to NST and completed lab work.
  • Assisted in endometrial biopsies, pap smears genital culture collection.
  • Administered and prepared injections.
  • Provided patient instructions & preparation for examinations, procedures and treatments.
  • Assist physician with in-office procedures such as IUD insertion/ removals, colposcopies, cryo freezing and vulvar biopsies.
  • Maintain patient exam rooms.
  • Referred and scheduled patients for surgery, cesarean and induction deliveries.
  • Scheduled and maintained prior- authorizations for surgeries, procedures and medications.
  • Ensure that all consents for surgery/ procedure are signed, and explained to patient.

Customer Service Representative

Labor Ready Staffing
2013 - 2014
  • Assisted in onboarding new hires, facilitating a smooth transition into their roles and supporting employee retention efforts.
  • Increased client satisfaction by maintaining thorough knowledge of client needs and matching suitable candidates for open positions.
  • Worked closely with other departments within the organization to address workforce planning needs effectively.
  • Managed a database of qualified candidates, ensuring accuracy and up-to-date information to expedite the hiring process.
  • Organized and attended job fairs to directly engage with potential candidates, increasing brand awareness.
  • Enhanced client satisfaction by effectively screening and selecting candidates for various job roles.
  • Maintained a comprehensive database of qualified candidates for timely fulfillment of client requirements.

Education

Medical Assistant Program

MedVance Institute
Houston, TX
07.2011

High School Diploma - undefined

Marque High school Program
01.2010

Skills

  • HIPAA compliance
  • Customer service
  • Direct patient care
  • Candidate screening
  • Data entry
  • Payroll processing

Certification

BLS Certified

Languages

Spanish
Full Professional

Timeline

Medical Assistant III, Front Office Check In/Out

UT Physicians OBGYN/Maternal Fetal Medicine
01.2023 - Current

Medical Assistant

OBGYN Medical Center Associates
01.2018 - 12.2022

Front Office Coordinator/ Medical Assistant

Grace Women’s Center of Baytown
11.2016 - 01.2018

High School Diploma - undefined

Marque High school Program

Customer Service Representative

Labor Ready Staffing
2013 - 2014

Medical Assistant Program

MedVance Institute