Jennifer Palmer
Woodinville,WA
Summary
Talented, accomplished Surgical Technologist with 13 years of experience in ambulatory surgery. Proven ability to work with highly effective surgical teams. Works well in interdisciplinary team environments, coordinating with physicians, physician assistants, registered nurses, medical vendors and other health care professionals. Adept at working with supply and materials management, responsible for reviewing new equipment for the OR working closely with the manager and physician chief. An excellent team leader, project manager, communicator, presenter and educator.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Lead Surgical Technologist and Materials Manager
South West Seattle Surgery Center
Burien, WA
08.2018 - 10.2021
- Monitored safety stock levels and established order policies to balance inventory availability with minimal investment.
- Provided comprehensive support to surgeons specializing in sports medicine, total joint replacement, spine and orthopedic trauma treatment
- Verified receipt of items by comparing items received to items ordered and resolved shipment order errors with suppliers
- Developed productive relationships with key account holders.
- Assessed areas of service concern and developed improvement plans.
- Evaluated procedure needs and purchased equipment and tools for procedures
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Scheduled deliveries of human tissue materials by specified time to begin production on time.
- Improved resource allocation to promote efficiency and deadline management.
- Organized and coordinated conferences and monthly meetings.
- Took notes and dictation at meetings.
- Volunteered to help with special projects of varying degrees of complexity.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Filed paperwork and organized computer-based information.
- Led staff and vendors in providing high level of service for owner and guests.
- Developed training initiatives on new equipment and procedures to promote highest patient care standards
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Scheduled office and OR equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
- Established and managed supplier and vendor relationships
- Evaluated procurement activities and recommended needed improvements
- Oversaw purchase order shipments by managing deadlines and cancellation dates
- Maintained focus and organization to regularly complete tasks with precision, timeliness and flexibility to accommodate fluctuating assignments and emerging business trends
- Maintained complete documentation and records of all purchasing activities
- Offered technical support and troubleshot issues to enhance office productivity.
- Interacted with vendors to purchase and set up equipment and services.
- Responsible for preparing operating room and verifying necessary supplies and tools
- Worked with vendors for speedy procurement of services and equipment
- Created and maintained total joint program
- Inventoried supplies for knee and hip replacements
- Maintained and updated surgeon preference cards
- Maintained scrub techs weekly schedule & room assignments
- Conducted surgical technologist interviews
- Introduced new staff members to training protocols regarding operating room procedures, infection control, safety standards and overall facility policies
- Managed operating room setup by cleaning and sterilizing instruments and surfaces, maintaining supply inventories and organizing surgical tools
- Coordinated acquisition of surgical services and specialized equipment
- Provided comprehensive support to surgeons specializing in sports medicine, total joint replacement, and orthopedic trauma treatment
Lead Surgical Technologist and Materials Manager
Eviva Surgical Center
Shoreline, WA
07.2012 - 08.2018
- Coordinates all aspects of materials flow and maintain control and accuracy over all clinical/surgical inventories, procurement, planning, cost containment, receiving, and shipping
- Achieves financial objectives by working with management group to prepare materials budget, schedule expenditures, analyze variances and initiate corrective actions
- Participates as member of operations team in making cross-functional operational decisions
- Maintained specialty equipment, implant and instrumentation inventories
- Maintains safe and healthy work environment by implementing, maintaining and aligning company policies that adhere to local, state and federal environmental, health and safety regulations.
- Developed and initiated projects, managed costs and monitored performance.
- Developed and maintained relationships with material vendors to lower costs and diversify capabilities.
- Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
- Managed receiving operations and proper storage of incoming materials.
- Prepares and anticipates additional instrumentation, equipment and supplies for usage during procedure
- Participates in debriefing and quality improvement practices to ensure quality patient care
- Implemented new training initiatives for surgical team members to align procedures with standards and best-in-class operational processes
- Decontaminated, cleaned, assembled, packaged, sterilized, stored and distributed reusable surgical instrumentation and equipment
- Managed operating room setup by cleaning and sterilizing instruments and surfaces, maintaining supply inventories and organizing surgical tools
- Sterilized instruments and disposed of medical supplies and waste following OSHA guidelines
- Created and maintained unobstructed operative fields using diverse range of tools
- Supported surgeons during cosmetic surgeries, gynecological and orthopedic procedures and general appointments
- Operated, adjusted and monitored diagnostic equipment and other machines used during procedures
Surgical Technologist
US Army Reserve
Fort Lewis, WA
08.2010 - 10.2019
- Responsible for preparing operating room and verifying necessary supplies and tools
- Provided equipment to surgeons, anticipating need and physicians' preference during operation procedures
- Located contaminated instruments and placed them in proper cart system to avoid spread of infection and maintain equipment in operating room
- Prepared and transported patients for surgery and restored surgical specimens as per policy requirements.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Implemented tactics, procedures, and techniques for defense systems.
- Engaged targets in low-light conditions with night vision equipment.
- Upheld code of conduct and maintained professionalism in stressful situations.
- Trained in conflict resolution among subordinates, equals and superiors.
- Maintained awareness of subordinates' personal problems and shortcomings, supporting personal and professional growth.
- Maintained required level of proficiency in use of firearms.
- Attended required training sessions and seminars.
Education
Uniformed Services University of The Health Sciences
San Antonio, TX08.2010
Bachelor Of Business - Project Management
Capella University
Minneapolis, MN12.2023
Skills
- Monthly & annual Inventory
- Educational Support
- Team Management
- Interoffice Communications
- Supply Room Organization & Stocking
- Surgical & Office Equipment Operations
- Setting Up Procedures
- Account management
- Profit and loss understanding
- Vendor sourcing
- Multitasking and Time Management
- Microsoft Office Suite
- Invoice Preparation
- Supply Ordering
Certification
Surgical Technologist
CPR Certification
Timeline
Lead Surgical Technologist and Materials Manager
South West Seattle Surgery Center
08.2018 - 10.2021
Lead Surgical Technologist and Materials Manager
Eviva Surgical Center
07.2012 - 08.2018
Surgical Technologist
US Army Reserve
08.2010 - 10.2019
Uniformed Services University of The Health Sciences
Bachelor Of Business - Project Management
Capella University
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