Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

JENNIFER PAPPAS

Saratoga Springs,UT

Summary

AWARD-WINNING IN SALES & CUSTOMER SERVICE. Established and successful business owner & office manager. Placed #1 in Sales, as the top-producing Physician Recruiter. 20+ years of sales, customer service, and housekeeping experience. Several years of experience in Data Entry Operations, as a file clerk, and cashiering. Knowledgeable and well-versed in credentialing & obtaining hospital privileges for physicians and Allied Health professionals. Recently worked as a Veterans Advocate, who gained invaluable experience and insight working with Veterans and assisting them with filing disability claims and applying for Veterans Benefits.

Overview

27
27
years of professional experience

Work History

Owner/Housekeeping Specialist

JENNY DID IT
09.2018 - Current
  • Coordinated household & commercial cleaning service operations and managed client relations.
  • Developed and implemented detailed housekeeping standards to promote cleanliness standards for my customers.

Team Lead/Housekeeping Specialist

Saints In Service
11.2014 - 08.2018
  • Promoted high standards through personal example to help each member understand expected cleaning processes and standards.
  • Managed and maintained the cleanliness of residential and commercial properties.

Co-Owner/Operator of Collection Agency

Vanguard Collections & Billing, LLC
10.2002 - 11.2013
  • Owned/Operated successful collections agency; including roles as Office Mgr. and Sr. Debt Collector, specializing in medical debt.
  • Established foundational processes for business operations; including call center operations and Human Resources.
  • Trained and motivated employees to perform daily business functions, meet personal and team-related goals; leading to highly successful and impressive debt return ratios for our clients.

Physician Recruiter

Vista Staffing Solutions, LLC
01.1999 - 10.2002
  • Produced high-volume cold calls in order to generate leads.
  • Negotiated salary, housing & travel contracts; along with Placement Agreements
  • Studied job descriptions and qualifications to determine applicant requirements.
  • Created and wrote job postings for vacant positions on websites.
  • Assisted with background checks and verification of licenses. Proactively partnered with providers and facilities in order to complete hospital privileging and credentialing requirements.
  • Evaluated strengths and weaknesses of candidates through effective screening processes.

Recruiters Assistant & Credentialing Specialist

CompHealth
10.1996 - 01.1999
  • Evaluated strengths and weaknesses of candidates through effective screening processes.
  • Assisted with background checks and verification of licenses.
  • Studied job descriptions and qualifications to determine applicant requirements.
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.

Education

High school diploma - undefined

Layton High School

Skills

  • Microsoft Office (10 years)
  • Type 65 wpm (10 years)
  • Customer Service
  • Inside Sales
  • Contract Negotiation
  • Outside Sales
  • Recruiting
  • Office Management
  • Provider Relations
  • Application Management
  • Solo Practitioner Credentialing
  • Database Maintenance

Additional Information

  • AWARDS , Physician Recruiter of the Year - 2001 Vista Staffing Solutions Placed first in annual sales contest; #1 in recruiting/revenue generated for the year

Timeline

Owner/Housekeeping Specialist

JENNY DID IT
09.2018 - Current

Team Lead/Housekeeping Specialist

Saints In Service
11.2014 - 08.2018

Co-Owner/Operator of Collection Agency

Vanguard Collections & Billing, LLC
10.2002 - 11.2013

Physician Recruiter

Vista Staffing Solutions, LLC
01.1999 - 10.2002

Recruiters Assistant & Credentialing Specialist

CompHealth
10.1996 - 01.1999

High school diploma - undefined

Layton High School