JENNIFER PARKE
Northglenn,CO
Summary
Efficiency-focused administrative professional bringing unparalleled skills in client relations, task prioritization, time management and a fine attention for the details. Motivated to directly and efficiently support company executive needs head-on and develop proactive ideas and solutions to bring the business to the next level . I specialize in using skills from my diverse background to bring process efficiency optimization and fine tuned “people skills” of effective communication and high level emotional intelligence.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Executive Administrative Assistant
Wild Heritage Gardens
Lafayette , CO
05.2021 - 02.2022
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Organized and updated schedules for executives.
- Used software to coordinate meetings, appointments and tasks senior executives.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Scheduled appointments and handled calenders for senior leadership.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Prepared presentations, materials and documentation for use executives in meetings and engagements.
- Seamlessly interacted with colleagues to plan and complete special projects.
- Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
- Transcribed phone messages and relayed to appropriate personnel.
- Updated executives on changing business needs by thoroughly documenting internal and client meetings.
- Coordinated complex annual meeting involving multiple presenters, high number of global attendees, and robust budget encompassing livestream production, remote location arrangements and senior executive accommodations.
- Organized and coordinated conferences and monthly meetings.
- Created expense reports, budgets and filing systems for management team.
Administrative Assistant
Rasa
Boulder, CO
03.2021 - 09.2021
- Motivated, driven, leader with over 15 years of experience in the customer service fields of retail and banking
- STRENGTHS &, Banking & Financial Services Detail Oriented Client Service Oriented Management experience Sales & Marketing Team Player Communication Skills Microsoft Office Suite Training & Development
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Handled client correspondence and tracked records to foster office efficiency.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Processed invoices and expenses using QuickBooks to facilitate on-time payment.
Sr. Financial Solutions Guide
Elevations Credit Union
Boulder, CO
03.2018 - 10.2019
- Top producer in lending Consistently high service scores Top volume producer in overral units Work
Sr. Personal Financial Services Representative
InTouch Credit Union
Las Vegas, NV
05.2014 - 10.2015
Member Representative III
CREDIT UNION OF COLORADO
Denver, CO
08.2010 - 11.2011
- Managed daily operations
- Assisted members with account problems; performed system account maintenance
- Established and serviced various deposit accounts
- Processed all consumer loan requests
- Conducted needs assessments for members; responsible to cross sell products and services
- Met all sales goals on a consistent basis
- Awarded by CEO for team work across branches
Financial Services Representative
WESTERRA CREDIT UNION OF COLORADO
Denver, CO
05.2007 - 08.2010
- Processed member financial requests including establishing new member relationships and closing loans
- Notary services; wire transfers and monetary transactions
- Responsible to identify financial needs of new and existing members; presented members with information on relevant products and services
- Consistently met or exceeded sales goals
Sales and Service Coordinator
SAKS FIFTH AVENUE
San Diego, CA
05.2003 - 07.2008
- Provide exceptional customer service and support achievement of sales goals and metrics
- Responsible for daily store operations
- Open and close store daily
- Manage inventory and merchandising
- Supervise 5-person sales team
- Deliver feedback to management of associate performance, progress
- Train associates processes, tasks and product knowledge
- Establish and maintain customer relationships; respond to customer needs and inquires
- Increased Credit productivity and sales throughout store by 115
Education
Bachelor of Arts - English Criminal Justice
Metropolitan State University
Bachelor of Arts - Holistic Health and Wellness
University of Massachusetts Amherst
Certified Health And Life Coach - Holistic Health And Life
Health Coaching Institute
01.2019
Skills
- Calm and Professional Under Pressure
- Customer Retention Strategies
- Issue and Complaint Resolution
- Customer Service Excellence
- Efficient and Detail-Oriented
- Business Writing
- POS Systems and Ordering Platform
- Building Customer Trust and Loyalty
- Maintaining Clean Work Areas
- Process Improvement Initiatives
- Staff Meetings
- Funds Reconciliation
- Corporate Processes and Procedures
- Upbeat and Positive Personality
- Professional Relationships
- Advising and Coaching
- Collaborative Environments
- Motivational Leadership
- Strategic Decision-Making
- Inbound and Outbound Calling
- Client Rapport-Building
- Special Assignments
- Confidentiality Requirements
- Excellent Attention to Detail
- Computer Proficiency
- Organizational Systems
- Cultural Awareness
- Proactive Self-Starter
- Patient and Empathetic
- Document and Records Management
- Billing Adjustments and Refunds
- Multitasking and Time Management
- Appointment Coordination
- Document and File Management
- Research and Analytical Skills
- Invoice Processing
- Memo Preparation
- Meeting Planning
- Visitor Relations
- Client Correspondence
- Timeline Planning and Management
- Accounting and Bookkeeping
- Project Schedule Coordination
- Administrative and Clerical Support
- Writing and Editing Skills
- Calendar Preparation
- Executive Travel
Certification
- Certified Health and Life Coach Training - 2019
- Notary- State of Colorado- 2020
Timeline
Executive Administrative Assistant
Wild Heritage Gardens
05.2021 - 02.2022
Administrative Assistant
Rasa
03.2021 - 09.2021
Sr. Financial Solutions Guide
Elevations Credit Union
03.2018 - 10.2019
Sr. Personal Financial Services Representative
InTouch Credit Union
05.2014 - 10.2015
Member Representative III
CREDIT UNION OF COLORADO
08.2010 - 11.2011
Financial Services Representative
WESTERRA CREDIT UNION OF COLORADO
05.2007 - 08.2010
Sales and Service Coordinator
SAKS FIFTH AVENUE
05.2003 - 07.2008
Bachelor of Arts - English Criminal Justice
Metropolitan State University
Bachelor of Arts - Holistic Health and Wellness
University of Massachusetts Amherst
Certified Health And Life Coach - Holistic Health And Life
Health Coaching Institute
Similar Profiles
Alycea SmithAlycea Smith
Licensed Vocational Nurse at Heritage Gardens Healthcare CenterLicensed Vocational Nurse at Heritage Gardens Healthcare Center
Kyiesha StampleyKyiesha Stampley
Care Giver at Heritage Gardens Rehabilitation CenterCare Giver at Heritage Gardens Rehabilitation Center
Manpreet KaurManpreet Kaur
Registered Nurse at Heritage Lifecare/ Ellerslie GardensRegistered Nurse at Heritage Lifecare/ Ellerslie Gardens
Chris CoffeeChris Coffee
Senior Asset Protection Manager at Lowes Home CentersSenior Asset Protection Manager at Lowes Home Centers
JACOB BROWNJACOB BROWN
Farm Hand at Buck Bergstrom FarmFarm Hand at Buck Bergstrom Farm