Jennifer Parker
Killeen,TX
Summary
Highly organized, self-motivated with in-depth knowledge of administrative processes and managing successful relationships with employees. Ability to maintain an organized employee database by collecting time and attendance records, and prioritizing project to achieve goals. Professionally handle personnel related issues, and function in accordance with the laws and regulations governing recruitment and employment practices. Bringing forth a positive attitude and strong work ethic to all my future endeavors. Results-driven Branch Supervisor successful at overseeing diverse areas to enable business success. First-rate trainer and coach with exceptional communication and organizational abilities. Superior work ethic combined with uncompromising integrity.
Overview
8
8
years of professional experience
Work History
Staffing Branch Supervisor
Evins Personnel Consultants
Round Rock, TX
02.2021 - Current
- Hired and trained a staff of 6 recruiters to developed all recruiting, hiring, interviewing and workflow process between recruiting staff, human resources, and hiring managers
- Leads candidate through full cycle hiring process
- Manage recruiting priorities, set strategic initiatives and goals for recruiting team
- Monthly meeting with clients to discuss current and future positions
- Supervisory responsibilities include, planning, assigning, and directing work; appraising performance; discipline employees; addressing complaints and resolving problems - Provide complete staffing services which include weekday and weekend on-call duties.
Lead Recruiter
Evins personnel Consultants
Round Rock, TX
01.2016 - 02.2021
- Develop, update job descriptions, and job specifications from all clients
- Prepare recruitment materials and post jobs to appropriate job board/newspapers/colleges/social media outlet, etc
- Screen over 100 plus resumes and job applications daily
- Assisted with recruitment process including placing ads, collecting and routing resumes, scheduling interviews, performing reference checks and preparing offer and rejection letters
- Assess applicants' relevant knowledge, soft skills, experience and aptitudes
- Monitor and apply HR recruiting best practices
- Ability to prepare, maintain files, records and reports
- Act as point of contact and build influential candidate and client relationships during selection process
- Full Cycle Recruiter
- Ability to maintain confidential and sensitive information and communicate effectively
- Skill using personnel computer, and MS Office Application
- Design and implement effective training and development plans.
- Managed and maintained recruitment rules and regulations to adapt to ever-changing needs.
- Sourced candidates via active and passive means using numerous avenues for candidate discovery.
Administrative Assistant
TX
San Angelo, TX
09.2014 - 12.2015
- Maintains supervisor's calendar, coordinates meeting arrangements, and schedules meetings and/ or conferences; without prior approval in accordance with supervisor's policies and priorities
- Meeting Minutes for all meeting Scheduled and coordinates meetings
- Performed recruiting process for job postings internal and external
- Maintains records, enter data and retrieves data as needed
- Assist all upper management with any request using Excel, Microsoft Outlook,
- PowerPoint, Fax and copies
- Create all training manuals needed for training purposes and assisting with laminating documents
- Keep Credential up to date for all Nursing staff and Credential Personnel
- Processed personnel for medical retention boards to determine suitability for occupational needs
- Assist when needed with any production reports using computers software
- Conduct research to determine effectiveness of personnel programs and policies, recommended changes to improve organizational effectiveness
- Performed recruiting process for job postings internal and external
- Front Office duties and ordered supplies
- Greeted visitors and clients, directed phone calls, and set up appointments.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Executed record filing system to improve document organization and management.
Customer Support Analyst II
Department of Public Safety
Austin, TX
12.2013 - 08.2014
- Communicate professionally with the public and other agency personnel in-person, by telephone, by e- mail, regular correspondence, by fax, and or over the Internet
- Research and evaluate information to resolve customer service inquiries
- I have knowledge of personal computers software, applicable programs, and systems
- Review and enter information into databases, and ensure letters and other correspondence are accurately processed
- Review, evaluate, process and coordinate documents and payments for driver license services
- Create, maintain and review activity logs, and reports on driver license services
- Prepare, interpret, and disseminate information regarding rules, regulations, policies and procedures concerning driver license services and agency programs
- Answering, corresponding, and communicating with other state and federal agencies using confidential information about Texas Commercial Drivers
- Receives applications and supporting documentation, reviews for completeness, and verifies all related documents received
- Provides timely licensing information to external and internal customers by phone, email, fax, in writing, and in person to answer questions and educate customers relating to licensing processes and requirements
- Providing prompt and courteous, ; advising customers when delays are necessary and following up on identified problems until resolved
- Maintain effective working relationships with others.
- Supported customers throughout incident response, management and resolution to deliver expert assistance for technical needs.
Education
Associate of Science - General Studies
St. Phillips College
San Antonio, TXHigh School Diploma - General Studies
Millikan High School
Long Beach, CA06.1990
Skills
- Organizational Skills
- Customer Service (10 years)
- Problem-Solving
- Detail Oriented
- MS Office (10 years)
- Office Administration
- Human Resources Assistant
- Personnel Records Maintenance
- New Hire Onboarding
- Interviewing
- Workers' Compensation
- Presentation Skills
- Recruitment and Hiring
- Schedule Coordination
- Team Management and Supervision
Additional Information
- Certifications and Licenses, National Notary Association August 2020 to August 2024
Timeline
Staffing Branch Supervisor
Evins Personnel Consultants
02.2021 - Current
Lead Recruiter
Evins personnel Consultants
01.2016 - 02.2021
Administrative Assistant
TX
09.2014 - 12.2015
Customer Support Analyst II
Department of Public Safety
12.2013 - 08.2014
Associate of Science - General Studies
St. Phillips College
High School Diploma - General Studies
Millikan High School
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