Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Reference
Timeline
Generic

Jennifer Parker

Stanley,NC

Summary

Highly motivated and committed Clinical Leader Registered Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Clinical Lead Registered Medical Assistant

Atrium Healthcare
12.2006 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Verified patient insurance coverage and collected required co-payments.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Prepared lab specimens for diagnostic evaluation.
  • Oriented and trained new staff on proper procedures and policies.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Medical Office Assistant

Hildebran Icard Family Medical Office
01.2003 - 12.2006
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Provided prompt, polite and professional in-person and telephone customer service.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Prepared patient charts by gathering and organizing medical records ahead of appointments.
  • Obtained pre-authorization from insurance companies ahead of medical services.
  • Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.

Certified Nursing Assistant

Blue Ridge Healthcare
11.2002 - 01.2005
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.

Education

Certification - Registered Medical Assistant

Penn Foster Career School
Scranton, PA
02.2007

High School Diploma -

East Lincoln High School
Denver, NC
05.1999

Skills

  • Proper Sterilization Techniques
  • STD Counseling
  • Case Management
  • Stocking Supplies
  • First Aid
  • EMR Systems
  • Vital Sign Monitoring
  • Team Management
  • Specimen Collection
  • Direct Patient Care
  • Customer Service
  • Charting Expertise

Accomplishments

  • Promoted to Clinical Lead
  • Recognized for going above and beyond the call of duty. KEAP award in 2011

Certification

  • RMA - Registered Medical Assistant

Reference

  

Jim Fichtelman, MHA

Sr Mgr/Ambulatory Services, Family Medicine

Denver Internal & Family Medicine:  704-489-0365

Dilworth Family Medicine:  704-381-0260

South End Family Medicine:  704-304-8120

Timeline

Clinical Lead Registered Medical Assistant

Atrium Healthcare
12.2006 - Current

Medical Office Assistant

Hildebran Icard Family Medical Office
01.2003 - 12.2006

Certified Nursing Assistant

Blue Ridge Healthcare
11.2002 - 01.2005

Certification - Registered Medical Assistant

Penn Foster Career School

High School Diploma -

East Lincoln High School

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