Jennifer Parker
San Pablo,CA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
24
24
years of professional experience
Work History
Administrative Assistant/Ambassador
Wilson&Kratzer Mortuary
San Pablo, CA
05.2022 - 04.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Funeral service
- Body removal
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Death certificate
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Greeted customers and clients to create welcoming atmosphere.
Outside Yard Team Member
Murphy Elementary School
4350 Valley View Rd Richmond, Ca
10.2017 - 04.2020
- Supervised recess periods, ensuring safety rules were followed while promoting healthy physical activity.
- Developed a positive rapport with students, making them feel comfortable asking questions or seeking help.
- Contributed to the improvement of school facilities by participating in clean-up events and beautification projects.
- Organized field trips, enhancing student learning experiences outside of the traditional classroom setting.
- Supported teachers in developing strategies to improve overall academic performance of students.
- Prepared materials for class activities and art projects.
- Helped teachers manage bus loading and unloading.
Receptionist
All Bay Locksmith
San Pablo, Ca
01.2009 - 01.2017
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Dispatched calls
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Receptionist
Real Estate Office
Montclair, CA
04.2004 - 08.2007
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
Pharmacy Technician
Andersen
Hercules, CA
02.2000 - 03.2002
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Education
High School Diploma -
De Anza High School
Richmond, CA06.1999
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- File Organization
- Strong Problem Solver
- Appointment Scheduling
- Mail handling
- Multi-Line Phone Systems
- Spreadsheet Management
- Meeting planning
- Purchase orders organization
- Letter preparation
- Research
Timeline
Administrative Assistant/Ambassador
Wilson&Kratzer Mortuary
05.2022 - 04.2024
Outside Yard Team Member
Murphy Elementary School
10.2017 - 04.2020
Receptionist
All Bay Locksmith
01.2009 - 01.2017
Receptionist
Real Estate Office
04.2004 - 08.2007
Pharmacy Technician
Andersen
02.2000 - 03.2002
High School Diploma -
De Anza High School