Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer Parker

San Pablo,CA

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

24
24
years of professional experience

Work History

Administrative Assistant/Ambassador

Wilson&Kratzer Mortuary
05.2022 - 04.2024
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Funeral service
  • Body removal
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Death certificate
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Greeted customers and clients to create welcoming atmosphere.

Outside Yard Team Member

Murphy Elementary School
10.2017 - 04.2020
  • Supervised recess periods, ensuring safety rules were followed while promoting healthy physical activity.
  • Developed a positive rapport with students, making them feel comfortable asking questions or seeking help.
  • Contributed to the improvement of school facilities by participating in clean-up events and beautification projects.
  • Organized field trips, enhancing student learning experiences outside of the traditional classroom setting.
  • Supported teachers in developing strategies to improve overall academic performance of students.
  • Prepared materials for class activities and art projects.
  • Helped teachers manage bus loading and unloading.

Receptionist

All Bay Locksmith
01.2009 - 01.2017
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Dispatched calls
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.

Receptionist

Real Estate Office
04.2004 - 08.2007
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.

Pharmacy Technician

Andersen
02.2000 - 03.2002
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

Education

High School Diploma -

De Anza High School
Richmond, CA
06.1999

Skills

  • Customer Service
  • Data Entry
  • Computer Skills
  • Office Administration
  • File Organization
  • Strong Problem Solver
  • Appointment Scheduling
  • Mail handling
  • Multi-Line Phone Systems
  • Spreadsheet Management
  • Meeting planning
  • Purchase orders organization
  • Letter preparation
  • Research

Timeline

Administrative Assistant/Ambassador

Wilson&Kratzer Mortuary
05.2022 - 04.2024

Outside Yard Team Member

Murphy Elementary School
10.2017 - 04.2020

Receptionist

All Bay Locksmith
01.2009 - 01.2017

Receptionist

Real Estate Office
04.2004 - 08.2007

Pharmacy Technician

Andersen
02.2000 - 03.2002

High School Diploma -

De Anza High School

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Jennifer Parker