Jennifer Parker
St Louis,MO
Summary
Dedicated professional with a strong work ethic and exceptional communication skills, experienced as a School Bus Monitor at Missouri Central School Bus. Successfully ensured student safety and comfort, effectively managing conflicts and fostering positive relationships. Proficient in maintaining compliance with safety regulations while providing individualized support to special needs passengers.
Overview
5
5
years of professional experience
Work History
School Bus Monitor
Missouri Central School Bus
- Assisted in maintaining an orderly and safe environment for students while traveling to and from school.
- Demonstrated proper use of wheelchair lift, wheelchair tie-downs and orthopedic devices for handicapped passengers.
- Ensured timely pick-up and drop-off of students by effectively communicating with the bus driver regarding route changes or adjustments.
- Worked with bus driver and parents to meet specialized needs of passengers.
- Enforced State safety guidelines for passenger transportation to keep children safe and driver free of distraction.
- Provided physical assistance while loading and unloading passengers to promote safety and minimize delays at each route stop.
- Assisted administration with assignment of students to bus routes and prepared reports using Software.
- Maintained clean and sanitary bus by cleaning and removing trash at end of each route.
- Communicated with bus drivers, contractors and schools regarding route changes.
- Assisted juvenile passengers in crossing roadway safely.
- Supervised and assisted special-needs passengers, offering individual adult attention during transport.
- Distributed completed school bus routes to bus contractors and appropriate schools.
- Completed timely and detailed incident reports, following corporate guidelines for accurate recordkeeping.
- Recognized potential hazards within the bus environment, proactively addressing them before they posed risks to student wellbeing.
- Managed conflicts effectively among students, resolving disputes promptly and fairly while reinforcing appropriate behavior standards on the bus.
- Implemented emergency procedures when necessary, prioritizing student safety at all times.
- Assisted in training new bus monitors, sharing best practices for maintaining a safe and efficient work environment.
- Supported overall school goals by promoting punctuality and consistency in daily transportation routines.
- Enhanced student safety by efficiently monitoring and addressing any behavioral issues during bus rides.
- Contributed to the overall success of school transportation services by consistently meeting or exceeding performance expectations in all areas of responsibility.
- Supported student learning outside the classroom by fostering a sense of community and belonging during bus rides, promoting discussion about school events, and encouraging positive peer interactions.
- Participated in regular professional development trainings to stay updated on best practices in student safety protocols.
- Serve as a liaison between the transportation department and teaching staff for effective coordination of student needs during travel time.
- Contributed to a positive atmosphere on the bus by fostering respectful relationships with students and setting clear expectations for behavior.
- Conducted routine inspections on buses before each trip, ensuring compliance with safety regulations.
- Maintained accurate records of student attendance, reporting any discrepancies to school administrators promptly.
- Provided support to students with special needs, ensuring their comfort and well-being throughout the bus ride.
- Developed strong rapport with individual students, creating an atmosphere of trust that facilitated open communication about concerns or challenges related to their transportation experience.
Front Desk Attendant
Extended Stay America Hotel
07.2023 - Current
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained a clean and organized workspace, contributing to the overall professionalism of the front desk area.
- Maintained a professional and welcoming environment at the front desk, contributing to positive guest feedback.
- Handled guest complaints with professionalism and empathy, resolving issues in a timely manner to maintain customer satisfaction.
School Bus Monitor
First Student Transportation
Dietary Aide
Union Care Center
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Followed all food safety regulations while preparing meals for patients.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
- Arranged tray and or table settings with proper tableware, condiments, and tray card.
- Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
- Discarded outdated food products and maintained waste disposal procedures.
- Delivered nourishment and supplements to nurse station for distribution to specific residents.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Maintained accurate records of patient meal orders to ensure appropriate distribution of meals according to individual requirements.
- Maintained strict adherence to HIPAA regulations when handling patient information, protecting confidentiality at all times.
- Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
Education
High School Diploma - General Education
Imagine Academy
Saint Louis, MO05.2008
Skills
- Strong work ethic
- Respectfulness
- Patience and empathy
- Child supervision
- Verbal communication
- Teamwork
- Teamwork and collaboration
- Multitasking
- Problem-solving abilities
- Punctuality
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Calm under pressure
- Active listening
- Effective communication
- Adaptability and flexibility
- Relationship building
- Positive reinforcement
- Self motivation
- Interpersonal skills
- Professionalism
- Continuous improvement
- Adaptability
- Written communication
- Cultural sensitivity
- Professional demeanor
- Special needs assistance
- Communication skills
Timeline
Front Desk Attendant
Extended Stay America Hotel
07.2023 - Current
School Bus Monitor
Missouri Central School Bus
School Bus Monitor
First Student Transportation
Dietary Aide
Union Care Center
High School Diploma - General Education
Imagine Academy
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