Jennifer Parker
Safety Harbor,FL
Summary
Highly effective Learning and Development Leader with extensive experience in leading high-performance teams; designing, developing and delivering successful training programs; adept at identifying optimal curricula and modality for impactful learner experience and aligning instruction with current learning goals.
Good planner, problem-solver and analytical leader with strong attention to detail and sound judgment focused on continuous improvement. Decisive, practical and strategic in leading operations and teams.
Overview
23
23
years of professional experience
Work History
DIRECTOR OF LEARNING & DEVELOPMENT
Lennar Corporation
07.2017 - 01.2024
- Designed, created and executed L&D function at Fortune 119 company
- Built a high-performing Training and Development team to assess, design and implement key learning solutions, ensuring high-quality content delivery across all learning platforms
- Partnered with Executive Leaders to assess Learning and Development needs to drive strategic vision and business imperatives , and to build a cohesive and consistent Associate Experience journey to establish a culture of learning
- Executed a Leadership Development program across a Fortune 119 organization with programs for frontline, mid- and senior-level cohorts, identifying 669 hi-potential Associates for blended learning programs to build leaders for business growth with consistent NPS of 94%+
- Adopted and implemented Management Training program enterprise-wide
- Lead Training Alignment Initiative across functional business units to create consistency in training delivery, standards of excellence, and branding; Developed and executed an ongoing Train-the-Trainer program to increase training capacity
- Utilized metrics such as participant satisfaction scores, course completion rates, and post-training assessments to determine program success
- Successfully led enterprise-wide Salesforce implementation and adoption with 4400 Associates over 39 Divisions in 10 months
- Leveraged external partners and managed vendor relationships when needed to execute learning strategy
- Built and iterated on an organizational learning and development strategy for new and current Associates
- Managed Learning Management System adoption, migration and implementation
SR. DIRECTOR L&D
Ashley Global Retail
03.2016 - 07.2017
- Developed and executed a Leadership Development program for a business-based progressive path for associates
- Built and executed a multi-day Retail Masters development program for sales leaders across a geographically diverse organization
- Led the Learning and Development team to support and increase overall business results by identifying and driving key areas of opportunity and learning needs for both the corporate office and retail environment
- Planned, developed, organized, implemented, and managed training programs within the corporate office for all functional departments and supported the training needs in the retail environment driven by the train the trainer program.
EXECUTIVE DIRECTOR PRODUCT DEVELOPMENT AND TRAINING
EdisonLearning
04.2011 - 03.2016
- Recruited to spearhead development of a successful and sustainable educational model for dropout prevention and recovery focused on supporting students in both academic achievement and successful postsecondary transitioning, ultimately partnering with Magic Johnson Enterprises for product branding
- Recruited, hired and trained staff and led supervisory and QA responsibilities for 13 sites across the US
- Partnered strategically with district leaders to graduate over 2000 students in the first 3 years of the program
EXECUTIVE DIRECTOR CURRICULUM & INSTRUCTION
Community Education Partners
08.2008 - 04.2011
- Recruited to further develop an existing credit recovery and dropout prevention instructional model to ensure implementation of a consistent, standards-based, mastery program that accelerated students' credit accumulation
- Developed a QA protocol and process to ensure a platform for continuous improvement in effectiveness of instruction.
- Developed strategic partnerships with key stakeholders to expand the organization''s reach and influence.
- Increased organizational efficiency by streamlining processes and implementing new systems.
- Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
- Spearheaded new program initiatives to address unmet community needs and advance the organization's mission.
AVP, DIRECTOR OF CURRICULUM AND INSTRUCTION
Educational Services Of America
01.2001 - 08.2008
- Worked with ESA in progressively increasing roles of responsibility and scope and influence:
- In the role of AVP, Director of Curriculum and Instruction developed, planned, coordinated, and delivered support, coaching, and training to ESA School Directors, teachers, and instructional assistants, in curriculum and instructional implementation; Led the accreditation process resulting in 9 applicant ESA Schools achieving accreditation; Established and chaired the Academic Quality Review Committee
- As Business Integration Liaison developed 100-day plan and all accompanying collateral to train and transition staff and direct implementation of all campus operations; Successfully onboarded integrating schools, both newly acquired and start-ups, into ESA corporate family;
- In the role of Executive Director directed and coordinated multi-site operational activities of five campuses including fiscal, academic, administrative, and plant activities; Recruited, supervised, trained, and evaluated site directors. developing and providing staff development; Supervised and coordinated site preparation for accreditation; maintained standards of licensing agencies and complied with accreditation standards.
Education
M.S. ED -
University of South Florida
Tampa, FL01.1994
B.A., ENGLISH -
University of North Carolina - Greensboro
Greensboro, NC01.1987
Skills
- Change Management
- Trainer and Facilitator Development
- Program Development, Implementation and Evaluation
- Associate Engagement
- Continuous Improvement
- Team Management
- Project Management
- Learning Strategy
- Relationship Building
- Curriculum Development
Timeline
DIRECTOR OF LEARNING & DEVELOPMENT
Lennar Corporation
07.2017 - 01.2024
SR. DIRECTOR L&D
Ashley Global Retail
03.2016 - 07.2017
EXECUTIVE DIRECTOR PRODUCT DEVELOPMENT AND TRAINING
EdisonLearning
04.2011 - 03.2016
EXECUTIVE DIRECTOR CURRICULUM & INSTRUCTION
Community Education Partners
08.2008 - 04.2011
AVP, DIRECTOR OF CURRICULUM AND INSTRUCTION
Educational Services Of America
01.2001 - 08.2008
M.S. ED -
University of South Florida
B.A., ENGLISH -
University of North Carolina - Greensboro
Additional Information
Founding Board Member of Virtual Preparatory Academy of FL
I hold a CLO Accelerator certification from Chief Learning Officer
Active member of my community with volunteer work, particularly around animal rescue, Veterans' Affairs, Community Outreach Center