Jennifer Pasel
Business Analyst
McKinney,TX
Summary
Growth-focused analyst and influential high-performance instigator offering diverse experience in key areas of the business analysis and software development lifecycle; translating business requirements into technical solutions while maintaining high standards of quality, usability, security, and scalability. Verifiable record of success in leading quality assurance, test case management, and detailed analysis/documentation in highly regulated, quality-focused environments. Trademark for bringing to the table solid knowledge of various testing strategies, standard industry quality assurance methodologies, and agile continuous improvement processes. Business Requirement Gathering Agile, Scrum & Waterfall Methodologies Business & Client Reporting Test Automation Strategies SDLC QA Management Process Innovation & Implementation API Development Technical & Functional Support Leadership Diplomatic Issue Resolution Seasoned Business Analyst offering 11 years of Business Analysis industry success. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making.
Overview
17
17
years of professional experience
Work History
Business Analyst
Macros Inc
Remote
06.2022 - Current
- Manage and run all projects requiring development work from Stakeholder Analysis and Design through all phases of testing and implementation using agile methodology
- Manage levels 1-3 support ticket queue and report to executives on KPIs resulting in reductions of client churn and modified processes ensuring savings of time
- Create all unit, integrated and UAT/Regression test plans and manage/execute/report on all test cycles including reporting to executive level on progress
- Use Monday.com to manage project boards/timelines
- Full implementation of iOS and Android mobile application and maintenance of enhancements/new projects/bugs
- Implement Hubspot Tech Support System to manage client and in house support tickets using APIs
- Ad-hoc reporting using MYSQL Workbench, SQL querying and visualization tools using PowerBI or Excel, creating presentations for updates to executive level management, presenting to executive level management
- Business Analysis following SDLC methodologies from requirements gathering and stakeholder analysis through development/prototyping and testing/implementation with post-production support
Senior PM/Business Systems Analyst
L3 Harris
Greenville
04.2021 - 06.2022
- DoD Secret Clearance
- Onboarded at L3 Harris as Senior Level Project Manager and System Analyst specializing in large Warehouse Management project implementations
- Major work included overseeing complete SDLC of logistics system design and implementation, estimation of implementation, system process documentation, and current system analysis
- Oversee documentation and testing effort in WMS upgrade in Jira from Epics, down to single user stories and lead agile testing efforts
- Manage Warehouse Management System for major vendors and site locations
Senior System Analyst
Smith System
Carrollton
07.2020 - 04.2021
- Maintained full end to end ERP system, all modules including but not limited to Quotes, Sales, Inventory Logistics, and Invoicing, OTC
- Oversaw all system enhancements, implementations large or small
- Notable Achievements:
- Implementation of barcode scanning for faster and accurate tracking of inventory in WMS
- Implementation of full E2E Salesforce data integration
- Ad-hoc reporting and dashboards using SQL/Power BI against homegrown internal portal, create visualizations for executive level management
IT Business Analyst
SAP
Richardson
03.2014 - 01.2020
- Promoted to work primarily in, Finance/S&D modules
- Duties encompass SAP upgrade implementations, test coordination, defining test scope, training business users, and regional testing coordination
- Assisted in facilitation of blueprinting, design, realization, implementation, and post-production support
- Backed PM/Project team in SAP upgrades (finance and sales related software releases)
- Functioned as liaison between business and support/design teams
- Championed swift turnaround of project regression testing and bug fixes, facilitating large time savings on manual testing and reducing regression testing time by 8 hours
- Strategized and executed 5 phases of finance transformation projects on-time and within budget by leading multi-phased/region project to implement new business planning and consolidation system
- Delivered enhanced consignment process with full distributor onboarding and limited post-production issues
- Research analysis using Toad/SQL for ad hoc reports related to data management
Process Engineering Technician
Texas Instruments
Dallas
11.2006 - 03.2014
- Solicited to oversee root cause analysis, material disposition, process troubleshooting to diagnose and resolve errors, revise technical documents, specifications
- Analyzed data producing repeat errors to identify strategies for cost and rework reduction by 10%
- Reported metrics to management and mentored assigned teams to meet targets and performance expectations
- Managed multiple concurrent projects in high-volume environment leveraging excellent organizational and prioritization skills
- Utilized Oracle and Pl/SQL for generating raw data, manipulating, and discovering trends in data
- Assist in GaN product development.
Education
Bachelor of Science - Management Information Systems
The University of Texas At Dallas
Richardson, TX12.2013
Associate of Applied Science - Electronics Technology
Collin County Community College
Plano, TX12.2006
Skills
- SharePoint
- Visio, Microsoft Office Suite
- SAP, BW/BPC, ERP, MRP, SQL, FTP, Oracle, SAP BPC
- Confluence, Jira, Tableau Author, Power BI, Mondaycom
- Analytics, Data Management
- Hubspot, Salesforce, Warehouse Management
- Logistics, OTC, HPALM, HPQC
- Business Process Mapping
- KPI Tracking
- Requirements Gathering, Testing
- Data Mapping
- Workflow Analysis
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Business Analyst
Macros Inc
06.2022 - Current
Senior PM/Business Systems Analyst
L3 Harris
04.2021 - 06.2022
Senior System Analyst
Smith System
07.2020 - 04.2021
IT Business Analyst
SAP
03.2014 - 01.2020
Process Engineering Technician
Texas Instruments
11.2006 - 03.2014
Bachelor of Science - Management Information Systems
The University of Texas At Dallas
Associate of Applied Science - Electronics Technology
Collin County Community College