Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Pate

Kihei,HI

Summary

A proven leader in the sales and design industry, I have elevated every company I have worked for to the top customer service and sales results through strategic leadership and exceptional problem-solving skills. With over 19 years of experience, my adaptability and customer service excellence have consistently placed me among the top sales performers, showcasing my ability to drive results and foster strong community and team relationships.

Overview

25
25
years of professional experience
2
2
years of post-secondary education

Work History

Lead Designer/Lead Floor Consultant

The Minds Eye Interiors/Bedmart
11.2021 - Current

I devise and execute strategic sales plans to broaden our customer base and solidify our market presence. I achieve sales goals through the training, mentoring, motivation, and leadership of the sales team. I have consistently ranked among the top three sales producers across the company's 40+ stores each month since my employment began.

  • I excell in matching customer needs with available in stock product within their budget and design requirements.
  • My customer service skills are second to none. I thrive at building strong relationships within a sales team, clients, and the community.
  • I have over 19 years experience in management, interior design and sales.

Owner/Operator

Jen"s Kids
01.2019 - 11.2021
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Maintained consistent work levels by establishing large customer base and continuous pipeline of deliveries.

Location Manager

Hertz Car Rental
06.2017 - 09.2019
  • Built strong team of 100+ employees through proactive recruitment and hiring strategies.
  • Coordinated sales, production, and safety activities to ensure the most efficient, productive, and prosperous work environment for our team, customers, and company.
  • Under my leadership this location rose from being one of the worst ranked customer service locations to the best in the nation.

Manager

The Superstore & AAA Properties
01.2000 - 06.2016
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

Associate of Arts -

Garden City Community College
Garden City, KS
08.1998 - 05.2000

Skills

Leadership

Customer Service

Problem Solving

Ambitious

Adaptability

Strategic Thinking

Timeline

Lead Designer/Lead Floor Consultant

The Minds Eye Interiors/Bedmart
11.2021 - Current

Owner/Operator

Jen"s Kids
01.2019 - 11.2021

Location Manager

Hertz Car Rental
06.2017 - 09.2019

Manager

The Superstore & AAA Properties
01.2000 - 06.2016

Associate of Arts -

Garden City Community College
08.1998 - 05.2000
Jennifer Pate