Jennifer Paulino-Cabrera
Kearny,NJ
Summary
As a sales professional with experience in both retail and food service, I excel in fast-paced environments and prioritize delivering exceptional customer experiences.
*Sales Associate (Zara)*
- Provided exceptional customer service, responding to queries and addressing concerns.
- Maintained store visual merchandising standards, ensuring an engaging shopping environment.
- Processed transactions accurately and efficiently.
- Collaborated with team members to achieve sales goals and store objectives.
*Matcharista*
- Prepare and serve high-quality matcha-based drinks, ensuring attention to detail and presentation.
- Engage with customers, responding to queries and providing recommendations.
- Maintain a clean and welcoming store environment, adhering to health and safety standards.
- Work efficiently in a fast-paced environment, multitasking to meet customer demands.
Overview
2
2
years of professional experience
2026
2026
years of post-secondary education
1
1
Certification
Work History
Matcharista
Matchaful
New York, NY
07.2025 - Current
- Worked effectively in team environments to make the workplace more productive.
- Completed day-to-day duties accurately and efficiently.
- Updated and maintained databases with current information.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Completed routine maintenance and repair.
- Developed and implemented organizational systems to streamline workflow processes.
- Thrive in high-pressure environments, efficiently multitasking and maintaining attention to detail even during peak hours.
Sales Associate
Zara
East Rutherford, NJ
09.2023 - 01.2025
- Organized stockroom shelves according to size, color or style.
- Handled customer complaints in a professional manner.
- Processed transactions using a point-of-sale system.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Provided accurate information about products, prices and services.
- Greeted customers and provided exceptional customer service.
- Maintained up-to-date knowledge of store merchandise and policies.
- Maintained cleanliness of store environment including floors, windows, displays.
- Conducted inventories on a regular basis to track stock levels.
- Cleaned shelves, counters and tables to maintain organized store.
- Bagged or packaged purchases and wrapped gifts.
- Received and displayed product shipments on store retail shelves upon delivery.
Education
Nursing
Hudson County Community College
Jersey City, NJ 08.2024 - 08.2025
Kearny High School
Kearny, NJSkills
- Time management
- Safety compliance
- Excellent communication skills
- Teamwork and collaboration
- Cash register operation
- Fitting room maintenance
- Goal oriented
- Multi-tasking strength
- Retail store operations
- Cash handling accuracy
- Point of sale operation
- Cleaning techniques
- Hospitality and accommodation
- Professional demeanor
- Positive and professional
- New teller training
- Excellent people skills
- Complex Problem-solving
- Merchandise display
- Store opening and closing
- Product guidance
- Problem-solving skills
- Inventory control procedures
- Customer service
- Team collaboration
- Computer skills
- Verbal communication
- Organizational skills
Languages
English
Full Professional
Spanish
Full Professional
Certification
- Drivers License
Timeline
Matcharista
Matchaful
07.2025 - Current
Nursing
Hudson County Community College
08.2024 - 08.2025
Sales Associate
Zara
09.2023 - 01.2025
Kearny High School