JENNIFER PAUL, PT, DPT
Rock Hall,MD
Summary
Practiced Director of Rehabilitation oversees day-to-day operations of rehabilitation services to deliver highest standard of services with best possible outcome for residents. Maintains current Physical Therapy license and 25 years of healthcare, rehabilitation and therapy experience in various care facilities. Directs clinical management of rehab facility to foster quality improvement, excellent care planning and positive clinical utilization to meet program standards and guidelines.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Director of Rehabilitation
Chestertown Nursing and Rehab
12.2022 - Current
- Responsible for overall supervision, coordination, and administration of department activities
- Maintain adequate staffing and scheduling to maximize patient outcomes
- Monitor staff productivity and ensure compliance with Medicare, state and federal reimbursement regulations
- Provide evaluation and establishment of plan of treatment, as well as direct patient care
- Prepare weekly, monthly and quarterly reports and participate in daily meetings and UR/QAPI/IDT committee
- Hire and train new personnel, provide in-service training to current staff.
- Supervised, oriented, trained and counseled department employees to improve job performance and maintain high standards of patient care.
- Liaised with patients, families and support departments to adequately plan for patient rehabilitation needs.
- Developed programs appropriate to needs of residents in facility to achieve highest feasible level of functioning.
- Served diverse populations including orthopedic injuries, neurological conditions, and post-surgical recoveries to provide comprehensive care for various patient needs.
- Promoted and followed facility infection control policies, procedures and OBRA guidelines to improve quality of care for health and safety of residents.
- Streamlined operational processes for increased efficiency in patient care delivery.
- Implemented evidence-based practices to enhance clinical decision-making and improve treatment outcomes.
- Promoted a safe working environment by enforcing proper use of equipment, maintaining cleanliness standards, and conducting regular safety audits.
- Contributed to the success of multidisciplinary team meetings by facilitating open communication between providers about patient progress and care plan adjustments.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Physical Therapist
Center for Advanced Orthopedics, Chestertown Division
Chestertown, MD
01.2022 - 11.2022
- Perform comprehensive evaluation of the patient’s physical condition and symptoms, and establish treatment plan incorporating evidence-based, patient-specific program guideline and protocol
- Provide onsite supervision for PTAs and PT aides/technicians, and address complaints and resolve issues within scope of practice
- Ensure adequate staffing and appropriate scheduling
- Participate in program development and case conference with the clinic PT director and the rest of the team.
- Maintained open lines of communication with referring physicians to ensure coordinated care efforts.
- Managed high-volume caseload and organized daily schedules of assistants and patients.
- Supported patients' progress and physical health by prescribing and demonstrating at-home exercises.
- Taught patients how to use braces, crutches, and prosthetic devices to reduce pain.
- Planned individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain, and prevent disability.
- Managed acute and chronic conditions with full understanding regarding complex therapy needs.
- Designed customized home exercise programs tailored to individual patient needs for continued progress outside of clinic visits.
- Observed and recorded patients' responses to therapies and exercises to report to practitioners and recommend adjustments to treatment plans.
- Improved patient mobility by developing personalized treatment plans and monitoring progress.
- Evaluated physician referrals and determined appropriate evaluation procedures according to patient needs and medical history.
- Reduced recovery time for patients with sports injuries through targeted exercises and massage techniques.
- Educated patients and family members regarding diagnosis, injury prevention, and therapeutic treatments.
- Implemented evidence-based practices in treatment approaches, staying current with industry research and best practices.
- Achieved positive rehabilitation outcomes for diverse populations including pediatric patients with orthopedic injuries, neurological conditions, developmental disorders, and post-surgical recoveries through play-based interventions tailored to each child's abilities and interests.
- Educated patients on injury prevention strategies, promoting long-term wellness and reducing the risk of recurrence.
Physical Therapist
UMMS Shore Regional Health, Chester River Home Care
09.2017 - 12.2021
- Provide initial and ongoing assessment to determine level of functioning, including OASIS Assessment at appropriate time points
- Review referrals, collect background data, modify evaluation tools, and evaluate patients on a regular basis, considering patient’s current and prior level of function
- Develop and revise the plan of care, as well as evaluate outcomes in consultation with the physician and other healthcare team members
- Coordinate treatment implementation of assigned caseload and supervise physical therapy assistants and home health aides.
- Developed strong relationships with patients, establishing trust and rapport to facilitate successful therapy outcomes.
- Evaluated assistive devices such as braces or prosthetics to provide recommendations for improved function and comfort.
- Enhanced patient satisfaction by providing one-on-one attention and addressing individual concerns.
- Managed acute and chronic conditions with full understanding regarding complex therapy needs.
- Improved patient mobility by developing personalized treatment plans and monitoring progress.
- Collaborated with multidisciplinary teams to develop comprehensive care plans for optimal patient outcomes.
Clinical Assistant
UMMS Shore Regional Health, Chester River Home Care
01.2023 - 02.2023
- Increased clinic efficiency by effectively communicating with interdisciplinary teams regarding patient needs and care plans.
- Implemented care and efficiency improvements to support and enhance office operations.
Staff Physical Therapist
Ultimate Therapy Services, Autumn Lake Healthcare
Chestertown, MD
08.2017 - 09.2017
- Collaborated with multidisciplinary healthcare team members to provide coordinated care for optimal patient outcomes.
- Promoted team efficiency by assisting colleagues with challenging cases or workload fluctuations as needed.
- Improved patient mobility with gait training, balance exercises, and functional movement retraining.
- Treated each patient according to written plan of care to meet predetermined goals.
Staff Physical Therapist
Tender Touch Rehabilitation Services, Autumn Lake Healthcare
08.2016 - 07.2017
- Perform evaluation and determine appropriate treatment based on results of assessment
- Provide treatment in accordance with established standards of practice, department procedures, and productivity requirements
- Provide supervision of PTAs in the implementation of the treatment plan
- Coordinate treatment plan with inter-disciplinary team, residents, and their family.
Staff Physical Therapist
Bon Secours Hospital, Baltimore, MD
02.2016 - 07.2016
- Interprets PT consults and referrals, perform initial evaluation, and assign diagnoses for physical therapy services
- Determine proper utilization of PTA practice
- Participate in the inter-disciplinary rounds to collaborate plan of care and discharge with residents and their family, physicians, social workers/case management, and other team members
- Setting includes acute, critical care, behavioral, emergency care, in-patient and out-patient services.
- Exhibited courtesy, compassion and respect to patients, families, caregivers, visitors, physicians, administrators and co-workers.
- Tested and measured patients' strength, motor development and function, sensory perception, functional capacity and respiratory and circulatory efficiency.
- Contributed to quality improvement initiatives within the department by participating in peer reviews and offering suggestions for process enhancements.
- Facilitated successful discharges by coordinating post-therapy resources such as durable medical equipment or outpatient referrals for continued care.
- Promoted team efficiency by assisting colleagues with challenging cases or workload fluctuations as needed.
Staff Physical Therapist
RehabCare, Frederick Villa Nursing and Rehabilitation
06.2014 - 02.2016
- Conduct specialized resident evaluation as indicated for treatment planning and implementation of skilled PT services
- Document results of resident initial assessment, follow-up treatment, and termination of services
- Direct and supervise PTAs in the implementation of plan of care
- Coordinate treatment plan with residents, family and healthcare team members.
Volunteer
Capital Caring
Merrifield, VA
02.2013 - 08.2013
- Maintained internal database of service workers, participants, activities and other relevant details.
- Facilitated community outreach to expand participation and support.
- Implemented data-driven decision-making processes to optimize resource allocation in service delivery efforts.
Education
Doctor of Physical Therapy -
Shenandoah University
08.2017
Associate in Applied Science, Health Information Management -
Northern Virginia Community College
05.2014
Certificate in Teaching - Education
Philippine Normal University
03.2004
Bachelor of Science in Physical Therapy -
Southeast Asian College, Inc.
03.1999
Skills
- Clinical expertise
- Therapeutic Techniques
- Outcome Measurement
- Performance Improvement
- Clinical Supervision
- Interdisciplinary Collaboration
- Patient Safety
- Decision-Making
- Patient Care Assessment
- Patient Education
- Training and mentoring
- Patient education and counseling
- Employee Supervision
- Clinical Staff Management
- Staff Management
- Schedule Management
- Employee Performance Evaluations
- Multidisciplinary team collaboration
- Employee Work Scheduling
- Staff Supervision
- Performance monitoring
- Medicare Compliance
Other Achievements
Wood Badge Leadership Awardee, BSA DelMarVa Council, November 2022
Eligibility Certification
- Registered Physical Therapist, Maryland, #24733, Tennessee, #14849
- Certified Instructor, AHA Basic Life Support for Healthcare Providers, UM Shore Regional Health, Easton, MD
- Advanced Competency in Home Health
- APTA Credentialed Clinical Instructor
Affiliations
- University of Pittsburgh - Clinical Experience Program
- APTA - Credentialed Clinical Instructor Program
Certification
- Licensed Physical Therapist, State of Maryland - Since 2013
- Licensed Physical Therapist, State of Tennessee - Since 2023
- Certificate of Advanced Competency in Home Health - 2019-2025
- BLS-CPR
Languages
English
Full Professional
Timeline
Clinical Assistant
UMMS Shore Regional Health, Chester River Home Care
01.2023 - 02.2023
Director of Rehabilitation
Chestertown Nursing and Rehab
12.2022 - Current
Physical Therapist
Center for Advanced Orthopedics, Chestertown Division
01.2022 - 11.2022
Physical Therapist
UMMS Shore Regional Health, Chester River Home Care
09.2017 - 12.2021
Staff Physical Therapist
Ultimate Therapy Services, Autumn Lake Healthcare
08.2017 - 09.2017
Staff Physical Therapist
Tender Touch Rehabilitation Services, Autumn Lake Healthcare
08.2016 - 07.2017
Staff Physical Therapist
Bon Secours Hospital, Baltimore, MD
02.2016 - 07.2016
Staff Physical Therapist
RehabCare, Frederick Villa Nursing and Rehabilitation
06.2014 - 02.2016
Volunteer
Capital Caring
02.2013 - 08.2013
Doctor of Physical Therapy -
Shenandoah University
Associate in Applied Science, Health Information Management -
Northern Virginia Community College
Certificate in Teaching - Education
Philippine Normal University
Bachelor of Science in Physical Therapy -
Southeast Asian College, Inc.