Jennifer Paulsrud
Eau Claire,WI
Summary
Knowledgeable leader experienced in mental health and criminal thinking environments. Hardworking and dedicated to achieving quality care for individuals with needs.
Overview
17
17
years of professional experience
Work History
Meat Service Case Manager
Festival Foods
07.2023 - Current
- Leads, coaches, and reinforces Festival culture, guest service, and performance expectations to all Meat Service Case Clerks
- Leads and works alongside Meat Service Clerks packaging, labeling, filling, rotating and removing product within service case
- Provides consistent, thorough, and continuous training for new and current service case associates
- Creates daily and weekly production lists for the case team
- Ensures all department standards are being met
- Ensure all quality standards are being met
- Observes service case conditions and takes action to correct areas of opportunity
- Communicates and works collaboratively with the department manager and other meat associates
Shift Manager II
Festival Foods
06.2022 - 07.2023
- Leads, coaches, teaches, and reinforces Festival culture, customer service, and performance expectations to all associates
- Ensures all department standards are being met in the store
- Provides customer service to guests
- Assists all department associates with daily responsibilities while leading by example
- Assists all department managers and/or department leads to prepare associates for advancement opportunities
- Responsible for quality control, maintaining a clean and safe workplace
- Any other duties assigned
Residential Treatment Worker
Eau Claire Academy
01.2008 - 08.2009
- Collaborated with mental health professionals to coordinate comprehensive care for clients.
- Evaluated patients based on mental and physical parameters discovered through interviews and standardized assessments.
- Developed and implemented treatment plans and modified according to presentation.
- Worked with family members to develop support networks and multifaceted coping techniques focused on client needs.
- Assisted in development and implementation of relapse prevention strategies.
- Offered supportive counseling and crisis intervention to individuals in crisis.
- Maintained client records to document assessment, treatment plans and progress.
- Maintained a safe and secure environment
- Helps to develop healthy communication and problem-solving skills
- Helps to develop basic self need skills
- Helps assist with daily chores and daily living skills
- Develops and maintains an appropriate and healthy relationships with youth
- Provide intervention in accordance with approved techniques
Claims Representative
United Health Group
01.2010 - 02.2017
- Worked productively in fast-moving work environment to process large volumes of claims.
- Developed in-depth understanding of insurance policies and procedures.
- Coordinated with contracting department to resolve payer issues.
- Maintained confidentiality of patient finances, records, and health statuses.
- Maintained strong knowledge of basic medical terminology to better understand services and procedures.
- Checked documentation for accuracy and validity on updated systems.
- Developed and implemented strategies to improve claim processes.
- Collaborated with internal departments and external vendors to resolve claims.
Education
No Degree - Psychology
University of Wisconsin - Stout
Menomonie, WI08.2010
No Degree - Alcohol And Drug Abuse Counseling
Chippewa Valley Technical College
Eau Claire, WI01.2006
Timeline
Meat Service Case Manager
Festival Foods
07.2023 - Current
Shift Manager II
Festival Foods
06.2022 - 07.2023
Claims Representative
United Health Group
01.2010 - 02.2017
Residential Treatment Worker
Eau Claire Academy
01.2008 - 08.2009
No Degree - Psychology
University of Wisconsin - Stout
No Degree - Alcohol And Drug Abuse Counseling
Chippewa Valley Technical College