JENNIFER PEARSON
St. George,UT
Summary
Dynamic business owner and Licensed Clinical Mental Health Counselor with a proven track record at Southern Utah Health & Recovery. Expert in operations management and relationship building, I enhanced efficiency and client satisfaction through strategic planning and empathetic communication, fostering a positive workplace culture and driving repeat business.
Experienced with strategic planning, financial management, and team leadership. Utilizes industry knowledge to drive business growth and operational efficiency. Track record of creating and implementing innovative strategies to enhance profitability and productivity.
Business professional prepared for this role, bringing wealth of experience in strategic planning and operational management. Delivered impactful results through effective leadership and resource optimization. Focused on fostering team collaboration and achieving exceptional outcomes with adaptability and reliability. Skilled in financial management, strategic growth, and customer relations.
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
14
14
years of professional experience
Work History
OWNER
SOUTHERN UTAH HEALTH & RECOVERY
06.2017 - Current
- Developed and implemented operational procedures to enhance efficiency in daily business activities.
- Managed inventory control processes to ensure optimal stock levels and reduce waste.
- Established relationships with suppliers to negotiate favorable terms and improve product quality.
- Conducted market research to identify trends and inform product offerings and service enhancements.
- Trained new staff on operational protocols, ensuring understanding of safety measures and workflow processes.
- Created marketing materials to promote products and services, increasing brand awareness in the community.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
LICENSED CLINICAL MENTAL HEALTH COUNSELOR
SOUTHERN UTAH HEALTH & RECOVERY
01.2017 - Current
- Mentored junior counselors in best practices for effective client engagement and intervention techniques.
- Provided supervision to interns and trainees, offering guidance on intervention strategies and ethical considerations in practice.
- Utilized culturally sensitive counseling techniques when working with multicultural populations to promote understanding and respect for cultural differences among clients.
- Managed crisis situations with professionalism and empathy, ensuring client safety during severe episodes of distress.
- Enhanced the therapeutic environment by implementing evidence-based counseling approaches tailored to clients'' needs.
- Continually expanded knowledge of therapeutic interventions by attending professional development workshops, conferences, and trainings.
- Evaluated client progress regularly through the use of standardized assessment tools.
- Documented clinical progress notes accurately and timely, maintaining compliance with regulatory standards.
- Maintained strict confidentiality of client information in accordance with HIPAA regulations and professional code of ethics.
- Developed strong working relationships with referral sources including schools, medical professionals, social service agencies, and employee assistance programs to facilitate seamless client transitions between services.
Clinical Mental Health Counselor
LDS Family Svc
05.2011 - 05.2019
- Developed individualized treatment plans based on comprehensive assessments and client needs.
- Facilitated group therapy sessions to promote peer support and coping strategies among clients.
- Implemented evidence-based therapeutic techniques to enhance client engagement and outcomes.
- Collaborated with multidisciplinary teams to coordinate care and ensure holistic support for clients.
- Collaborated with interdisciplinary teams to optimize care coordination and ensure clients received appropriate services.
- Used advanced counseling skills and evidence-based practices to establish goals and treatment plans with patients.
- Wrote reports on clients and maintained required paperwork.
- Evaluated patients' goals, as well as mental and practical conditions, to develop individualized courses of treatment.
LICENSED CLINICAL MENTAL HEALTH COUNSELOR
FAMILY HEALTHCARE
01.2013 - 12.2015
- Developed and implemented individualized treatment plans for diverse client populations.
- Facilitated group therapy sessions to enhance peer support and therapeutic outcomes.
- Conducted comprehensive assessments to identify client needs and appropriate interventions.
- Collaborated with multidisciplinary teams to ensure holistic care and resource allocation.
- Monitored client progress, adjusting strategies as needed to improve mental health outcomes.
- Developed strong working relationships with referral sources including schools, medical professionals, social service agencies, and employee assistance programs to facilitate seamless client transitions between services.
- Developed strong rapport with clients through empathetic listening and genuine concern for their wellbeing.
Education
Master of Science - MENTAL HEALTH COUNSELING
UNIVERSITY OF PHOENIX
St. George, UT05-2012
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Operations management
- Project management
- Business management
- Business planning
- Staff management
- Team oversight
- Financial management
- Staff hiring
- Business development
- Consulting
- Employee development
Timeline
OWNER
SOUTHERN UTAH HEALTH & RECOVERY
06.2017 - Current
LICENSED CLINICAL MENTAL HEALTH COUNSELOR
SOUTHERN UTAH HEALTH & RECOVERY
01.2017 - Current
LICENSED CLINICAL MENTAL HEALTH COUNSELOR
FAMILY HEALTHCARE
01.2013 - 12.2015
Clinical Mental Health Counselor
LDS Family Svc
05.2011 - 05.2019
Master of Science - MENTAL HEALTH COUNSELING
UNIVERSITY OF PHOENIX
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