Results-driven RN with over 18 years of clinical leadership experience. Skilled in workflow optimization and quality assurance, contributing to reduced patient wait times and improved team performance. Committed to fostering a culture of excellence in patient care.
Overview
23
23
years of professional experience
Work History
Clinical Team Leader, RN
Palmetto Pediatric and Adolescent Clinic
Lexington, SC
02.2007 - Current
Implemented training for staff to enhance clinical skills and patient interaction.
Collaborated with healthcare providers to coordinate treatment plans and ensure comprehensive patient support.
Streamlined clinic operations, resulting in improved workflow efficiency and reduced patient wait times.
Supervised nursing staff to ensure adherence to best practices and quality patient care standards.
Managed staffing schedules to optimize resource allocation while maintaining high levels of patient satisfaction.
Conducted performance reviews, providing constructive feedback to enhance team performance and individual growth.
Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Evaluated clinical competency of nursing staff through direct observation, feedback sessions, and periodic skills assessments.
Nursing Assistant/Medical Assistant
Palmetto Pediatric and Adolescent Clinic
Columbia, SC
03.2003 - 01.2007
Assisted in medical procedures, ensuring adherence to safety and hygiene standards.
Maintained accurate patient records using electronic health record systems.
Trained new staff on clinical protocols and office procedures to enhance team performance.
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
RN-Baylor, Clinical Supervisor, Team Leader at The George Washington University HospitalRN-Baylor, Clinical Supervisor, Team Leader at The George Washington University Hospital