Implements strategic and tactical marketing campaigns to drive engagement and sales. Bringing solid history of success in boosting program operations efficiency, conversion rates and performance. Well-versed in both online and traditional marketing approaches.
Overview
1
1
year of post-secondary education
4
4
years of professional experience
Work History
Marketing Supervisor
Manheim Central Florida/Manheim Orlando
Orlando , FL
10.2019 - Current
Oversaw a 3 - person team of marketing staff working on more than 60+ yearly campaigns.
Mentored marketing personnel on best practices and protocol to maximize productivity.
Identified, implemented and enhanced marketing strategies by accounting for factors such as organizational objectives, market trends, costs and client needs.
Measured and reported on marketing campaign performance, gained insights and compared results against goals to identify strengths and weaknesses.
Creating and delivering presentations and proposals to clients and senior management.
Marketing Manager
Manheim Central Florida
Orlando , FL
10.2018 - 10.2019
Leveraged industry trends and competitive analyses to improve marketing campaign performance.
Used trends in auction sales and marketplaces to shape solutions and drive business approaches.
Directed market planning and research to identify new business opportunities.
Strengthened product branding initiatives by developing communication campaigns, promotional materials, and market data intelligence to maximize outreach.
Recommended product changes to enhance customer interest and maximize sales.
Strategized approaches to meet objectives and capitalize on emerging opportunities.
Partnered with sales representatives during customer consultations to build customer relations and provide detailed yearly and quarterly account analysis.
Cultivated client rapport to increase retention rates and drive goal achievement.
Exceeded sales and profit goals by supervising all marketing and planning activities.
Successfully managed a consistently evolving and changing monthly budget forecasting with sale volume metrics and data.
Executed project management on numerous revenue generating events based on ROI's and client needs.
Front Office Manager
Manheim Central Florida
Orlando, FL
02.2014 - 08.2015
Recruited, trained and developed dynamic administrative team, supporting all corporate growth and productivity objectives.
Defined and documented office procedures, using updated SOPs to provide thorough and comprehensive training for all administrative support staff.
Monitored office inventory to maintain adequate supply levels and order products.
Audited financial bookkeeping for accuracy and compliance, resolving identified discrepancies with client payments.
Distributed company correspondence, including memos and updates to reinforce and apprise departments and divisions of corporate objectives and developments.
Managed customer complaints and rectified issues to complete satisfaction.
Managed a team of 30+ people including Titles Clerks, Front Counter Staff, Dealer Registration, Reception and Block Clerks.
Successfully lead deployment of G2G and Lean Daily Management simultaneously.
Education
Bachelor of Science - Business Leadership
Ashford University
San Diego, CA
04.2020 - Current
Business Administration
Hillsborough Community College
Tampa, FL
Skills
Team development and directionundefined
Accomplishments
Certified Advanced User
Timeline
Bachelor of Science - Business Leadership
Ashford University
04.2020 - Current
Marketing Supervisor
Manheim Central Florida/Manheim Orlando
10.2019 - Current
Marketing Manager
Manheim Central Florida
10.2018 - 10.2019
Front Office Manager
Manheim Central Florida
02.2014 - 08.2015
Business Administration
Hillsborough Community College
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