Jennifer Pellegrini

Lawrence,KS

Summary

Self-motivated professional successful in seizing viable

opportunities for expansion and innovation in the Insurance

industry. Offering 12-years background in customer sales,

production & insurance property claims. Building

relationships one property owner at a time. Talented former

business owner with excellent marketing, customer service and facility

oversight skills and more than 12 years of experience.

Highly effective and comfortable working with people at all

levels in organization. Hard-driving business leader offering

skills in strategic business planning and team development.

Skillfully recruit and train employees at all levels to meet

customer and business demands. Articulate, forward-

thinking and resourceful in meeting unique needs. Self starter with implicit organizational

multitasking abilities.

Overview

years of professional experience

Work History

Property Claims Adjuster

State Farm Fire

05.2022 - Current

EProperty Claims adjusting
Large Loss estimator
High Claim Production
Water, Fire, storm estimating
Xactimate & Xact Contents
Estimating
Negotiation
Reconciliation
Licensed Adjuster
Build backs
Exemplary customer service skills
Scoping & diagrams
Coverage Analysis
Guidance & supportive of policy holders
Conflict resolution
Exercised proper judgment and decision making to analyze over 30 claims per week.
Exceeded weekly closing goals

Owner

Vip Roofing & Restoration

04.2012 - 04.2022

Consulted with Customers to advise on job timelines & expectations.
Ran sales department & personal hands on sales.
Invoicing including xactimate.
Coordinated sub contractors & crews.
Pulled Permits, set inspection & ladder sets.
Production of jobs including material ordering.
Insurance Estimating & Negotiation
Ran operations.
Roofing specialties- Laminate shingles, epdm, tpo
Managed day-to-day business operations.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Project Manager/Estimator/Customer Relationship Manager

Grissom Contracting

02.2016 - 02.2022

Resolved issues quickly to maintain productivity goals.
Managed continuous improvement initiatives to drive gains in quality, flow and output.
Reviewed work for quality and compliance with company standards and design specifications.
Standardized production procedures, job roles and Quality assurance guidelines.
Addressed personnel issues and scheduling conflicts promptly.
Directed key personnel in correct production techniques to achieve required quality.
Sourced materials to keep up with production goals and meet customer demands.
Created streamlined production schedules and
Collaborated with production employees to communicate objectives and goals.
Determined suitable crew requirements, scheduled
employees and worked with Human Resources to meet changing production schedules.
Quality assurance guidelines.
Addressed personnel issues and scheduling conflicts promptly.
Directed key personnel in correct production techniques to achieve required quality.
Sourced materials to keep up with production goals and meet customer demands.
Created streamlined production schedules and
Collaborated with production employees to communicate objectives and goals.
Determined suitable crew requirements, scheduled
employees and worked with Human Resources to meet changing production schedules.

Real Estate Broker

Keller Williams

03.2001 - 03.2011

Worked closely with clients to facilitate appropriate loans & inspections.
Arranged for inspections and surveys of sold properties.
Negotiated real estate contracts to navigate transactions between buyers and sellers.
Liaised between property owners and prospective buyers to facilitate purchase and transfer of ownership.
Compared properties possessing similar features to determine competitive market prices.
Provided guidance and consultation to clients to make well-informed decisions in real estate investments.
Conducted competitive market analysis to determine optimal pricing for properties.
Evaluated properties for potential salability and pricing.
Cultivated strong relationships with agents, lenders and title companies.
Helped clients navigate transactions, complete paperwork and finalize sales or purchases.
Bought, renovated and flipped houses using real estate and construction knowledge.
Monitored contract execution to verify complete fulfillment of terms.
Set up virtual home tours, in-person visits, and open houses for properties.

Skills

Judgement and Decision Making
Computer navigation abilities
Water/Fire damage restoration
Self Starter
Patient and Empathetic
Ability to handle several tasks simultaneously
Claims Processing
Insurance policy knowledge
Claims Investigation
Excellent time management skills

Policy Interpretation
Understanding of insurance policies
Claims Evaluation
Settlement Negotiations
Property Damage Assessment
Claims settlement
Communication Skills
Problem-solving abilities
Property adjusting

Timeline