Jennifer Peller
Sault Sainte Marie,Michigan
Summary
Dedicated Corrections Officer with a proven track record at the Michigan Department of Corrections, excelling in inmate supervision and emergency response. Renowned for integrity and relationship building, I effectively trained new officers and maintained safety protocols, ensuring a secure environment while fostering teamwork and communication.
Overview
29
29
years of professional experience
Work History
Corrections Officer
Michigan Department of Corrections
Kincheloe, MI
04.2019 - Current
- Supervised inmate activities to maintain safety and order within facility.
- Conducted regular inspections of living quarters and common areas for compliance with regulations.
- Managed inmate records, ensuring accurate documentation and adherence to legal standards.
- Trained new officers on protocols, emergency procedures, and conflict resolution techniques.
- Effectively interacted with staff, offenders, visitors, and public to maintain security within facility.
- Developed a reputation for professionalism and integrity, serving as a role model for fellow officers in the performance of daily duties and adherence to ethical standards.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Prepared reports to document incidents and violations.
- Supervised inmate activities to ensure compliance with facility regulations and safety protocols.
- Answered multi-line phone system, directing calls and taking messages accurately.
- Developed positive relationships with clients through effective communication and customer service skills.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Trained and mentored junior corrections officers on best practices and operational procedures.
- Developed reports documenting incidents, behaviors, and compliance issues for administrative review.
- Supported successful emergency response efforts by participating in regular drills and training exercises.
Food & Beverage
BayMills Resort and Casino
Brimley
09.1997 - 04.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
Education
High School Diploma -
Rudyard High School
Rudyard, MI06.1997
Skills
- Verbal communication
- Security procedures
- Emergency response
- Inmate supervision
- Integrity and honesty
- Relationship building and management
- Motivational skills
- Excellent problem solver
Timeline
Corrections Officer
Michigan Department of Corrections
04.2019 - Current
Food & Beverage
BayMills Resort and Casino
09.1997 - 04.2019
High School Diploma -
Rudyard High School