Jennifer Pelletier
Johnston,RI
Summary
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
5
5
years of professional experience
Work History
Retail Store Manager
Dollar Tree
10.2022 - Current
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
- Reduced shrinkage levels by closely monitoring security measures, conducting staff training, and implementing loss prevention initiatives.
- Continuously assessed store layout to optimize product placement for enhanced visibility and impulse purchases from customers.
- Increased average transaction value by upselling products, promoting add-ons, and cross-selling complementary items.
- Ensured compliance with company policies and local regulations regarding safety standards, licensing requirements, staff conduct in-store procedures.
- Upheld brand identity standards within the store location through consistent signage presentation merchandise displays following corporate guidelines.
- Implemented new promotional campaigns that effectively drove foot traffic into the store during seasonal events or product launches.
- Managed inventory control, cash control, and store opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Retail Assistant Manager
Walmart
01.2019 - 09.2022
- Maintained visual merchandising standards throughout the store to create an engaging shopping experience for customers.
- Supervised daily store operations, ensuring smooth workflow and timely completion of tasks.
- Fostered a positive work environment, promoting teamwork and open communication among staff members.
- Collaborated with store manager to develop action plans for improving overall store performance metrics.
- Streamlined store operations for increased efficiency through consistent monitoring and adjusting of inventory levels.
- Monitored and identified store losses or inconsistencies and implemented solutions to successfully achieve company goals.
- Contributed to successful store audits by consistently adhering to company policies and procedures regarding cash handling, inventory control, and other operational processes.
- Maximized revenue growth through proactive management of store promotions, markdowns, and clearance events.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Education
Business And Managerial Economics
C.C.R.I.
Lincoln, RISkills
- Customer Service
- Problem-Solving
- Retail Operations
- Sales Growth
- Inventory Control
- Coaching and Mentoring
- Visual Merchandising
- Sales Leadership
- Strategic Planning
- Operations Oversight
- Shrinkage Control
- Sales expertise
Accomplishments
- Uncovered and eliminated security issues, reducing shrinkage.
- Increased sales by 20% by coaching department managers on new merchandising standards.
- Managed a store that exceeded company expectations in every category for two quarters by strong sales performance, effective cost and operational performances.
Affiliations
- Foxboro Rotary
- B.N.I. Business Networking International- Former V.P.
Timeline
Retail Store Manager
Dollar Tree
10.2022 - Current
Retail Assistant Manager
Walmart
01.2019 - 09.2022
Business And Managerial Economics
C.C.R.I.