Jennifer Pena
Administrator Assistant
Kyle,TX
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Administrative Assistant
Harper Painting & Construction
Adkins, TX
10.2020 - 06.2022
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Conducted onboarding to help new hires adjust to administrative and performance aspects of jobs.
- Updated spreadsheets and databases to track, analyze and report on performance and sales data.
Package Delivery Driver
FedEx
Schertz, TX
04.2018 - 10.2020
- Assessed customer drop-off locations to identify safest areas to leave packages, hiding packages behind pillars, beside furniture or beneath doormats to prevent theft.
- Left notifications of attempted deliveries for packages requiring signatures, alerting recipients of scheduled future attempts or store location holding package for pick-up.
- Completed on-time deliveries by choosing best and most efficient routes.
- Rerouted delivery to storefront locations specified by recipient through mobile app, adapting delivery route to sudden changes in delivery preferences indicated by app users.
Commercial Manager
AutoZone
San Antonio, TX
01.2014 - 04.2018
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Used key metrics and prepared reports for senior management to monitor performance of commercial activities.
- Built relationships with clients to establish new contracts.
- Managed and analyzed budgets, P&L, balance sheets and sales reports.
Education
High School Diploma -
AC Jones High School
Beeville, TX 08.1991 - 05.1995
Skills
Spreadsheet management
Office administration
Writing reports
Credit and collections
Payroll and budgeting
Microsoft Office
Learning Skills
Timeline
Administrative Assistant
Harper Painting & Construction
10.2020 - 06.2022
Package Delivery Driver
FedEx
04.2018 - 10.2020
Commercial Manager
AutoZone
01.2014 - 04.2018
High School Diploma -
AC Jones High School
08.1991 - 05.1995