Jessica Grana

Professional individual with extensive experience in health care including a proven record of reliability, project implementation, team supervision, and dedication to cultural competence is seeking an opportunity to build and expand clinical strengths and skills through utilization of my degree in healthcare administration. Will provide strong organizational skills, the ability to work within a dynamic environment, highly developed communications abilities, proficiency serving a diverse client base, and adept problem-solving capabilities to meet challenges effectively and efficiently.

• Microsoft Suite-Word
• Excel
• Outlook
• Access
• PowerPoint
• Publisher
• Visio
• Adobe Acrobat Professional
• EMR- EPIC
• McKesson
• Velocity

• Patient Care/Customer Services
• Leadership
• Technology

• Radiology Technician, ILLINOIS BONE & JOINT, Gurnee, IL, Perform clinical activities and procedures including; obtain patient history and vitals, prepare and obtain radiologic examinations., Recognize and respond to patient needs., Coordinate patient care information with other medical staff, including physicians and nurses to complete exams., Educate/instruct patients on medical condition, treatments and after procedure care., Maintain a clean and safe work environment.
• Radiology Technician/Medical Assistant, PROMPMED URGENT CARE, Waukegan, IL, Operate and oversee use of radiologic imaging equipment for diagnostic purposes., Collaborate with other medical team including physicians and nurses to complete exams., Complete medical histories, perform DOT exams, and administer blood tests and vaccines for patients., Monitor and order medical supplies., Train incoming staff on policies and procedures.
• Customer Care Coordinator (Contractor), BRIGHTSTAR CARE, Gurnee, IL, Support intake communication for patient referral and maintain service standards., Schedule home visits with agencies., Provide training to internal/external clients., Assure proper and timely entry of clinical records and compliance with clinical trial study protocols., Manage nurse network databases.