Jennifer Perez
Simi Valley,United States
Summary
I approached each day and unique challenges with enthusiasm, patience and humor. I'm organized and dependable candidate successful at managing multiple priorities with a positive attitude. I'm willing to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Tech I, Mortgage Ops Support
PennyMac Loan Services
10.2023 - Current
- Managed multiple tasks simultaneously while maintaining high levels of accuracy and efficiency.
- Streamlined communication between team members, fostering a welcoming environment for project success.
- Collaborated cross-functionally with diverse teams to achieve shared objectives in a timely manner.
Barista
Coffee Bean & Tea Leaf
11.2022 - 09.2023
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with costumers
Barista
Starbucks
07.2020 - 09.2022
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
Education
GED -
Moorpark College
Moorpark, CA05.2022
High School Diploma -
Simi Valley High School
Simi Valley, CA06.2020
Skills
- Strong Communication Skills
- Open to Feedback and Direction for Continual Learning
- Careful Attention to Detail
- Coaching abilities
- Multitasking
- Adaptability
- Time Management
Timeline
Tech I, Mortgage Ops Support
PennyMac Loan Services
10.2023 - Current
Barista
Coffee Bean & Tea Leaf
11.2022 - 09.2023
Barista
Starbucks
07.2020 - 09.2022
GED -
Moorpark College
High School Diploma -
Simi Valley High School
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