Jennifer Perez
Henderson,NV
Summary
Highly disciplined with background as Enlisted Soldier in the Texas National Guard. Demonstrated experience in leadership roles, tactical strategy development and management of personnel resources. Strong ability to adapt quickly under high-stress situations, problem solve effectively, and work collaboratively within diverse teams. Notable impact includes improved operational efficiency through innovative strategy implementation and team building initiatives.
Overview
11
11
years of professional experience
Work History
Job Function 92F
Texas Army National Guard
El Paso, TX
07.2019 - Current
- Helped Texas with boarder security and assisted with building barriers.
- Lead squads when supervisors were not available.
- Achieved multiple military awards.
- Federal mission helped Washington with the presidential inauguration.
- Handled Texas riot control.
- Manage over 5,000 gallons of fuel for military company.
- Ensured compliance with safety regulations when setting up equipment.
- Cleaned up spilled fluids around refueling stations immediately after accidents occurred.
- Verified accuracy of paperwork associated with each fueling operation such as company, quantities dispensed.
Waitress
Sunny's Sushi
El Paso, TX
08.2020 - 09.2021
- Maintained a clean work station by restocking supplies, wiping down counters.
- Served alcoholic beverages responsibly in accordance with state laws.
- Greeted customers and provided menus.
- Organized take-out orders efficiently according to customer requests.
- Participated in team meetings to discuss new menu items or changes in policy.
- Provided accurate change for cash transactions using a cash register system.
- Checked back with customers throughout meal service to ensure satisfaction.
- Assisted in seating guests at tables or booths.
- Developed positive relationships with regular customers through friendly conversation.
Sales Associate
AutoZone, Inc.
El Paso, TX
12.2018 - 08.2020
- Provided excellent customer service to all customers, responded to their inquiries, and assisted them with product selection
- Processed payments for purchases, accurately entering data into the point-of-sale system, and following store security standards
- Maintaining up-to-date knowledge of store sales, products, services, and reward programs
- Working in a corporate capacity in departments like marketing, store development, supply chain, and distribution.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Developed trusting relationships with customers by making personal connections.
Basic/ AIT
United States Army Training
Ft Jackson, South Carolina, Ft Lee, Virginia
10.2019 - 04.2020
- Stocking bulk and packaged petroleum products
- Handled accounting duties for any inventory received
- Selecting and submitting petroleum samples for laboratory testing to ensure quality control criteria are being met
- Ensuring units have the fuel they need
- Supervising or receiving, storing, accounting for, and caring for, dispensing, issuing, and shipping bulk or packaged petroleum, oils, and lubricants (POL) products.
- Weapon training.
- Physical training.
Waitress, Head Weight, Detail, Host
Outback Steakhouse (OSI Restaurant Partners)
El Paso, TX
02.2017 - 01.2020
- Provided customers with menus.
- Took and relayed food and drink orders to the kitchen.
- Served food and beverages to customers.
- Ensured the food order is made correctly and looks presentable.
- Greeted customers as they walked into the restaurant.
- Helped guests with reservations, and guiding them to their table.
- Provided accurate wait times and monitoring waiting lists.
- Managed reservations.
- Assisted with the breakdown and distribution of daily tip wages.
Waitress
Wing Daddy's
El Paso, TX
01.2016 - 11.2017
- Maintained a clean work station by restocking supplies, wiping down counters.
- Served alcoholic beverages responsibly in accordance with state laws.
- Greeted customers and provided menus.
- Organized take-out orders efficiently according to customer requests.
- Participated in team meetings to discuss new menu items or changes in policy.
- Communicated daily specials to customers.
- Provided accurate change for cash transactions using a cash register system.
- Checked back with customers throughout meal service to ensure satisfaction.
Host
L&J Café
El Paso, TX
07.2016 - 02.2017
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Greeted guests upon arrival and provided them with menus.
- Managed dining room layout to maximize efficiency of staff members.
- Performed light administrative duties such as filing documents and taking messages.
- Managed incoming calls during busy shifts.
- Processed payments from customers using a POS system.
- Provided excellent customer service by anticipating customer needs.
Waitress
Village Inn
El Paso, TX
01.2014 - 02.2015
- Maintained a clean work station by restocking supplies, wiping down counters.
- Greeted customers and provided menus.
- Provided accurate change for cash transactions using a cash register system.
- Checked back with customers throughout meal service to ensure satisfaction.
- Performed basic math calculations when computing bills for customers' meals.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
- Developed positive relationships with regular customers through friendly conversation.
Education
High School Diploma -
Dorado High School
El Paso, TX06-2015
Skills
- Multitasking
- Good judgment
- Problem solving
- Interpersonal skills
- Ability to work for long hours
- Technical knowledge
- Sales expertise
- Guest Relations
- Records Management
Accomplishments
- Army Achievement Medal (AAM)
- PUC (Presidential Unit Citation)
- National Defense Service Medal (NDSM)
- ARMY MUC (Meritorious Unit Commendation)
- Armed Forces Service Medal (AFSM)
- ASU (Army Superior Award)
- NCO Professional Development Ribbon
- Army Service Ribbon (ASR)
- (2)Texas National Guard Medal of Merit (TMM))
- Texas Humanitarian Service Ribbon (TXHSR)
Languages
English
Full Professional
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Waitress
Sunny's Sushi
08.2020 - 09.2021
Basic/ AIT
United States Army Training
10.2019 - 04.2020
Job Function 92F
Texas Army National Guard
07.2019 - Current
Sales Associate
AutoZone, Inc.
12.2018 - 08.2020
Waitress, Head Weight, Detail, Host
Outback Steakhouse (OSI Restaurant Partners)
02.2017 - 01.2020
Host
L&J Café
07.2016 - 02.2017
Waitress
Wing Daddy's
01.2016 - 11.2017
Waitress
Village Inn
01.2014 - 02.2015
High School Diploma -
Dorado High School