Jennifer Perez
Bakersfield,CA
Summary
Results-oriented professional with a strong ability to overcome challenges and thrive in team environments. Possesses a rapid learning curve and adaptability, contributing effectively to group dynamics and project success. Commits to continuous personal and professional development, aiming to leverage skills in future collaborative endeavors.
Overview
6
6
years of professional experience
Work History
Lash Technician
Self Employed
Bakersfield, CA
01.2019 - Current
- Kept work stations clean and sanitized scissors, combs and other styling tools.
- Designed specific eyelash treatments based upon guests' individual needs.
- Kept track of customer services and preferences for future reference.
- Cleaned client eyes prior to lash application with gentle eye makeup remove wipes.
- Shampooed, conditioned and dried hair and scalp or hairpieces.
- Took pictures before and after each procedure in order to document results achieved.
- Updated and maintained customer information records and beauty services provided.
- Kept records of all services rendered in order to track customer satisfaction levels.
- Responded to customer inquiries by phone, email, and in person.
- Provided aftercare instructions to clients regarding proper care of their eyelash extensions.
- Improved client experiences by creating relaxing, comfortable salon environment.
- Built strong relationships with customers by providing exceptional customer service.
- Followed strict hygiene standards at all times while performing treatments.
- Ensured that all products used were within their expiration date and properly stored away from direct sunlight or heat sources.
- Kept work areas, tools and equipment properly sanitized to reduce risk of cross-contamination.
- Attended training sessions regularly to stay up-to-date on new products and procedures.
- Educated customers on aftercare procedures to preserve natural eyelash health and longevity of eyelash extensions.
- Networked with local contacts to optimize business opportunities for eyelash business.
- Assisted with client consultations to determine the best type of lash extension for each individual's needs.
- Trained new lash technicians on proper application of eyelash extensions.
- Maintained a clean and sanitary work environment in accordance with health regulations.
- Applied primer and adhesive to natural lashes prior to attaching the synthetic lash extensions.
- Developed strong rapport with clients to gain repeat business and improve overall sales.
- Consistently met or exceeded sales goals set by management team members.
- Developed new styles and techniques.
- Adhered to safety protocols when working with chemicals used in the lash application process.
- Demonstrated knowledge of different types of false eyelashes available including mink, silk, faux mink and human hair lashes.
- Organized appointments according to availability while ensuring that no double bookings occurred.
- Conducted regular maintenance on tools and equipment used during treatments.
- Bonded individual eyelash extensions to natural eyelashes with liquid adhesive.
- Applied water or setting, straightening or waving solutions to hair.
- Stocked supplies, such as tweezers, brushes, adhesives and other necessary items.
- Educated clients on the importance of maintaining their lashes through proper cleansing techniques.
- Removed eyelash extensions with oil-based makeup remover and lash glue dissolver.
Stocker
Ross Dress for Less
San Clemente, CA
06.2024 - 10.2024
- Removed outdated products from shelves in accordance with company policy.
- Maintained accurate inventory levels through regular stock checks.
- Participated in physical inventories of stock on hand periodically.
- Updated products with new pricing or temporary promotion signs to increase sales.
- Maintained accurate inventory records through manual systems and and or computerized databases.
- Read orders to verify attributes and quantities of merchandise.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Provided customer service by answering questions about product location, price and availability.
Cashier
Carls Jr
Bakersfield, CA
01.2023 - 01.2024
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Processed customer payments quickly and returned exact change and receipts.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Performed other duties as assigned by management.
- Learned roles of other departments to provide coverage and keep store operational.
- Answered customer inquiries regarding store policies and procedures.
- Ensured compliance with all safety regulations within the store environment.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Counted and balanced cashier drawers.
- Processed sales transactions to prevent long customer wait times.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
Cashier
papa hills fish grill
Bakersfield, CA
03.2021 - 11.2022
- Answered customers' questions and provided information on store procedures or policies.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Issued receipts, refunds, credits or change due to customers.
- Counted and balanced cashier drawers.
- Followed company security procedures for handling large sums of money.
- Processed sales transactions to prevent long customer wait times.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Built and maintained productive relationships with employees.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Answered phone calls to assist customers with questions and orders.
- Performed other duties as assigned by management.
Education
High School Diploma -
CLC Tech
Bakersfield12-2020
Skills
- Lash application expertise
- Custom lash design
- Pre-made fan application
- Continuing education commitment
- Natural lash isolation
- Social media marketing
- Cash counting
- Financial product sales
- Conflict resolution
- Customer needs assessment
- Money management
- Financial transactions
- Stress tolerance
- Listening and comprehension
- Clear communication
- Relationship building
- Problem-solving
- Attention to detail
- Decision-making
- Trustworthiness and integrity
- Time management
- Time management proficiency
- Risk management
- Professionalism and courtesy
- Confidentiality awareness
- Phone etiquette
- Upselling skills
- Team collaboration
- Customer relationship management
- Multitasking and organization
- Asset management
Languages
Spanish
Limited
Timeline
Stocker
Ross Dress for Less
06.2024 - 10.2024
Cashier
Carls Jr
01.2023 - 01.2024
Cashier
papa hills fish grill
03.2021 - 11.2022
Lash Technician
Self Employed
01.2019 - Current
High School Diploma -
CLC Tech