Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Perkins

Dayton,OH

Summary

Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.

Overview

13
13
years of professional experience

Work History

Store Manager

Kohls Department Store
Huber Heights, OH
09.2022 - Current
  • Monitor inventory levels to control loss
  • Assessed operational efficiency of the store's departments.
  • Developed strategies to maximize sales and profitability.

Developing store strategies to raise customers' pool, expand store traffic and optimize profitability. Meeting sales goals by training, motivating, mentoring and providing feedback to store staff. Ensuring high levels of customers satisfaction through excellent service.

Store Manager

Kohls Department Store
Marion, OH
09.2021 - 09.2022
  • Monitored inventory levels and placed orders to restock shelves.
  • Assessed operational efficiency of the store's departments.
  • Developed strategies to maximize sales and profitability.

Developing store strategies to raise customers' pool, expand store traffic and optimize profitability. Meeting sales goals by training, motivating, mentoring and providing feedback to store staff. Ensuring high levels of customers satisfaction through excellent service.

Assistant Store Manager of Operations

Kohls Department Store
Troy, OH
01.2021 - 09.2021
  • Supervised the receipt of incoming merchandise from vendors ensuring accuracy of orders received.
  • Provided customer service support, including resolving customer complaints and inquiries.
  • Monitored employee performance to ensure compliance with company standards.
  • Supervised online fulfillment to ensure we gave our online customer a great experience
  • Scheduling and payroll

Assistant Store Merchandising Manager

Kohls Department Store
Troy, OH
08.2017 - 01.2021
  • Established relationships with key vendors to ensure timely delivery of products.
  • Resolved customer complaints regarding merchandise quality or availability in a timely manner.
  • Implemented promotional programs designed to drive traffic into stores.
  • Developed and mentored associates in executing merchandising sets, price changes and pricing accuracy with signing to drive sales

Assistant Store Merchandising Manager

Kohls Department Store
Saint Marys, OH
11.2015 - 08.2017
  • Established relationships with key vendors to ensure timely delivery of products.
  • Resolved customer complaints regarding merchandise quality or availability in a timely manner.
  • Implemented promotional programs designed to drive traffic into stores.

Area Supervisor

Kohls Department Store
Miamisburg, OH
08.2012 - 11.2015
  • Created and implemented daily work schedules to ensure that all tasks were completed in an efficient manner.
  • Performed daily inspections of equipment to identify potential maintenance issues before they occurred.
  • Conducted regular safety audits to ensure compliance with occupational health standards.

Education

High School Diploma -

Miamisburg High School
Miamisburg, OH
05-2007

Skills

  • Store operations oversight
  • POS Systems
  • Operational budgeting
  • Talent Recruitment
  • Development of team to move into next role
  • Drive loyalty results through customer relationships

Timeline

Store Manager

Kohls Department Store
09.2022 - Current

Store Manager

Kohls Department Store
09.2021 - 09.2022

Assistant Store Manager of Operations

Kohls Department Store
01.2021 - 09.2021

Assistant Store Merchandising Manager

Kohls Department Store
08.2017 - 01.2021

Assistant Store Merchandising Manager

Kohls Department Store
11.2015 - 08.2017

Area Supervisor

Kohls Department Store
08.2012 - 11.2015

High School Diploma -

Miamisburg High School