Jennifer Perry
Northfield,MA
Summary
Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
34
34
years of professional experience
Work History
Chiropractic Assistant
HealthSource Of Bernardson/Dr. Zuttermeister
Greenfield, MA
01.2009 - Current
- Check patients in and out, schedule appointments, medical billing & coding, Posting of Insurance and Patient Payments
- Order x-rays, supplements, and rehab equipment
- Maintain customer files.
- Provided support to patients experiencing pain or discomfort before or after treatment sessions.
- Performed administrative tasks such as filing medical documents, answering phones and responding to emails.
- Assisted in the development and implementation of office policies and procedures.
- Checked out patients at end of visit, collecting any remaining balances due from them.
- Conducted follow up calls to ensure that patients are recovering well from treatments.
- Greeted patients, verified insurance and collected co-payments.
- Provided assistance with other duties as assigned by chiropractor or office manager.
- Completed paperwork related to billing procedures accurately according to established protocols.
- Maintained patient records and updated information in the electronic health record system.
- Monitored appointment schedules throughout the day to ensure proper flow of operations.
- Organized office supplies and ordered new items when necessary.
- Accurately entered data into computer systems related to patient visits or treatments received.
- Compiled and organized patient records, ensuring confidentiality and compliance.
- Monitored and ordered office supplies to ensure efficient operation.
- Managed inventory of office and treatment supplies, ensuring adequate stock.
- Processed patient payments and handled billing inquiries.
- Maintained cleanliness and organization of the office and treatment areas.
Sales Coordinator
The Home Store
Whately, MA
01.1997 - 01.2008
- Ensured accurate processing of customer and factory orders
- Streamlined home ordering procedures by working closely with the factory
- Adhered to schedule while working closely with customers on home projects
- Provided support to customers in securing financing through effective communication with their respective banks
- Collaborated with building inspectors to secure necessary permits
- Worked closely with Chief Architect to produce precise house plans
Teller
Fleet Bank
Greenfield, MA
05.1993 - 05.1997
- Processed customer transactions efficiently
- Ensured precise balancing of the daily settlement sheet
- Aided in increasing sales through effective product referrals.
- Engaged in collective efforts with coworkers to meet sales objectives within the branch.
Teller
Vanguard Bank
Greenfield, MA
09.1990 - 05.1991
- Processed customer transactions efficiently
- Ensured precise balancing of the daily settlement sheet
- Aided in increasing sales through effective product referrals
- Engaged in collective efforts with coworkers to meet sales objectives within the branch
Education
High School Diploma -
Tuners Falls High School
Turners Falls, MASkills
- Microsoft Word and Excel
- Excellent customer service
- Organization
- Medical Billing and software
- Insurance Verification
- Inventory restocking and oversight
- Data entry
- Administrative tasks
- Credit card processing
Timeline
Chiropractic Assistant
HealthSource Of Bernardson/Dr. Zuttermeister
01.2009 - Current
Sales Coordinator
The Home Store
01.1997 - 01.2008
Teller
Fleet Bank
05.1993 - 05.1997
Teller
Vanguard Bank
09.1990 - 05.1991
High School Diploma -
Tuners Falls High School