Jennifer Persich
Employee Benefits Senior Account Manager
Gardendale,AL
Summary
Outgoing, energetic professional with 5 years experience overseeing a wide range of group benefit plans. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Proven ability to establish long-term relationships with clients and carriers. Strong interest in implementing/maintaining HRIS platforms and benefit enrollment.
Overview
13
13
years of professional experience
1
1
Certificate
Work History
Employee Benefits Senior Account Manager
McGriff Insurance Services
07.2018 - Current
- Manage $500k+ book of business, responsible for oversight and retention of group benefit accounts ranging from 50 - 1000 employees
- Daily point of contact for HR teams; successful history of building strong relationships with client partners
- Assist HR teams with updating information in multiple HRIS systems, including Employee Navigator, ADP, and Paycor
- Manage renewal process for clients, from marketing to enrollment, negotiating with carriers as needed
- Assist HR teams with Open Enrollment, including creating customized Benefit Guides and communication plans, updating HRIS systems, and attending virtual and in-person enrollment meetings
- Maintain records within agency management systems
Compliance Analyst
Regions Insurance Group
02.2016 - 07.2018
- Lead re-stratification efforts to align Regions Insurance vendors into Regions Financial Third Party Risk Management program
- Performed due diligence and on-going monitoring activities to effectively manage existing third party relationships
- Assisted business units with initial due diligence and procurement process
- Conducted Internal HIPAA and Insurance Agency Reviews and made recommendations based on findings
Debt Protection Product Manager
Regions Insurance Group
07.2013 - 02.2016
- Managed all aspects of payment protection programs offered on Regions consumer loans and lines of credit
- Developed and implemented debt protection sales training for more than 1700 branches
- Managed and tracked sales goals and recognition programs
- Manage all aspects of claims, cancellations, and applications while providing excellent customer service
- Coordinate all follow up, as appropriate, including contact with customers, branches, loan operations, and third party administrators
Director of Education
Sylvan Learning Center
Tuscaloosa, AL
03.2010 - 07.2013
Education
Bachelor of Science - Education
The University of Alabama
Tuscaloosa, AL2009
Skills
- Extensive Group Benefits Knowledge
- Knowledge of several HRIS Systems, including Employee Navigator
- Intuitive to Client Needs
- Effective Communication and Ability to Educate Others
- Dependability/Work Ethic
- Meticulous Attention to Detail
- Organized and Process Driven
- Remote and Hybrid Work Experience
- Microsoft Office Suite
- Experience with ImageRight and BenefitPoint
Certification
AL Life & Health Insurance License
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Employee Benefits Senior Account Manager
McGriff Insurance Services
07.2018 - Current
Compliance Analyst
Regions Insurance Group
02.2016 - 07.2018
Debt Protection Product Manager
Regions Insurance Group
07.2013 - 02.2016
Director of Education
Sylvan Learning Center
03.2010 - 07.2013
Bachelor of Science - Education
The University of Alabama
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