Jennifer Pflughaupt
Valparaiso,IN
Summary
Experienced office manager and administration professional with several years of experience in overseeing wide variety of essential functions in many different types of business. Analytical in optimizing productivity, efficiency, and service quality across various offices within diverse environments. Highly organized with strengths that span across a multiple industries which allow effective problem solving and and the ability to provide different skills depending on the needs of the business.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Teacher's Assistant - Flint Lake Elementary
Valparaiso Community Schools
Valparaiso, IN
09.2022 - Current
- Created visual aids and learning materials, such as booklets, worksheets, and displays, to enhance learning.
- Assisted teachers with instruction and provided clerical support for diverse needs.
- Supported teachers by preparing materials, setting up equipment, troubleshooting technology, and organizing supplies.
- Helped teacher plan lessons utilizing various teaching strategies including hands-on activities and technology integration.
Wellness Desk Staff, Building Supervisor, Etc.
Valparaiso Family YMCA
Valparaiso, IN
02.2014 - 02.2024
- Greeted guests upon arrival and provided excellent customer service.
- Provided guidance, direction and support for staff members, ensuring they had necessary resources to complete their duties.
- Developed preventative maintenance plans to reduce downtime and optimize equipment performance.
- Managed implementation and operation of building preventive maintenance program.
- Supervised the daily workers of various departments and ensured that all their needs were met, so they could complete their tasks and duties.
- Maintained records of building maintenance requests, repairs, inspections and other related activities.
Accounting Administrator, Office Manager
Marquee Staffing/Staffworks/E-Band Communications
San Diego, CA
11.2007 - 10.2011
- Processed invoices, payments, and other financial documents accurately and efficiently.
- Maintained accurate records of all financial transactions in QuickBooks.
- Researched discrepancies between vendor invoices, purchase orders, and contracts and reconciled differences for accurate documentation.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Created and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted customers in a professional manner, responded to inquiries, and directed them to appropriate personnel.
- Maintained office supplies and business inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, and even driving to pick up supplies as needed.
Bookkeeper- Accounts Payable, Admin Assistant
Jay Costas Companies, Inc.
Valparaiso, IN
02.2007 - 10.2007
- Processed accounts payable transactions, prepared financial statements, and balanced daily ledgers for multiple businesses operating within the company using Microsoft Excel, Office, and QuickBooks.
- Resolved billing discrepancies with vendors or customers promptly, while verifying the accuracy of vendor invoices against purchase orders prior to payment processing.
- Created and reviewed expense reports for compliance with company policies.
- Ensured accuracy in all accounting entries and records.
- Performed month-end closing activities.
Education
Associate of Science - Business
Indiana University Northwest
Gary, IN01-2007
Indiana Honors Diploma
Morton Senior High School
Hammond, IN01-2002
Skills
- Materials Preparation
- Group and individual instruction for children and adults
- Bookkeeping
- Administrative Support
- Database creation and administration
- Excellent multi-tasking ability
- Customer Service
- Conflict Management
- Office Management
- Clear oral/written communication
- Scheduling and calendar management
- Facility Management
- Inventory systems creation and management
- Clerical Support
- Mail shipping and handling
- Microsoft Office and Excel
- Microsoft PowerPoint
- QuickBooks
Certification
- Certified Professional Rescuers CPR and First Aide - American Red Cross ID #: 0133DHO
- Certified Instructor for Professional Rescuers CPR and First Aide - American Red Cross ID #: 01E2MRE
- Microsoft Office Specialist: Excel (Office 2016)
- Microsoft Office Specialist: Word (Office 2016)
Timeline
Teacher's Assistant - Flint Lake Elementary
Valparaiso Community Schools
09.2022 - Current
Wellness Desk Staff, Building Supervisor, Etc.
Valparaiso Family YMCA
02.2014 - 02.2024
Accounting Administrator, Office Manager
Marquee Staffing/Staffworks/E-Band Communications
11.2007 - 10.2011
Bookkeeper- Accounts Payable, Admin Assistant
Jay Costas Companies, Inc.
02.2007 - 10.2007
Associate of Science - Business
Indiana University Northwest
Indiana Honors Diploma
Morton Senior High School
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