Jennifer Philippe
Brooklyn,New York
Summary
Willing to take on any task to help the team. Reliable and dedicated, hardworking with a resourceful approach. Pursuing to maintain a full-time position in a professional-oriented environment. However, utilizing interpersonal skills with excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Student Teacher
Neptune Avenue Head start
2022.03 - 2022.06
- Collaborated with other grade-level teachers to develop engaging lesson plans based on Common Core, engage students in learning content through activities, assignments, grouping, and materials, worked with students one-on-one, and managed students' behavior
Customer Service Rep / Seasonal Remote
Uncommon Goods
2021.10 - 2021.12
- Worked directly with customers to place orders, respond to order inquiries, and resolve any outstanding order issues, provided outstanding service to customers via phone, email, and chat
Representative Teller / Vault Custodian
Santander Bank
2016.12 - 2020.05
- Accurately and efficiently processed customer transactions, educated and engaged customers in conversations regarding their current and future financial needs and educated customers about bank products and services, recognized sales opportunities, made quality referrals, met all assigned goals, assisted with training new onboard tellers, handled branch cash vault duties such as facilitating cash transfers between tellers and the vault, maintained cash levels within the established limit and determined weekly cash needs, orders, or shipment
Assistant Coordinator
Progressive Community Center
2014.05 - 2015.09
- Interacted with the residents, led games, served meals, ensured administration of daily medication, answered phones, provided friendly customer service, supervised and divided daily tasks amongst volunteers, a wide range of stimulating activities for residents include dancing, music, drama, and group exercise classes
Education
Early Childhood Education A.S -
Kingsborough Community College
Brooklyn, New York06.2022
Skills
- Team-oriented
- Customer Service
- Social Development
- Computer literate
- Communication skills
- Active listening
Timeline
Student Teacher
Neptune Avenue Head start
2022.03 - 2022.06
Customer Service Rep / Seasonal Remote
Uncommon Goods
2021.10 - 2021.12
Representative Teller / Vault Custodian
Santander Bank
2016.12 - 2020.05
Assistant Coordinator
Progressive Community Center
2014.05 - 2015.09
Early Childhood Education A.S -
Kingsborough Community College
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