Jennifer Phillips
Pasadena,CA
Summary
Dynamic and versatile professional with a rich background as an Interior Design Consultant, Wardrobe Consultant, and School Volunteer at Concordia International School Shanghai. Expert in visual storytelling and client communication, excels in transforming visions into reality, enhancing customer satisfaction, and driving project success through exceptional attention to detail and problem-solving skills.
Meticulous team player with strong background in guest service environments. Adaptable, energetic and customer-oriented individual with exceptional listening skills. Devoted to delivering quality service and exceeding expectations.
Overview
20
20
years of professional experience
Work History
Interior Design Consultant
Self Employed
Pasadena, CA
07.2020 - Current
- Selected appropriate color schemes, lighting fixtures, fabrics, furniture pieces that aligned with client vision while adhering to budget constraints.
- Determined personalized needs, tastes and design preferences through thorough client consultations.
- Built strong relationships with clients through clear communication and quality service, leading to referrals and repeat business.
- Developed key client relationships, providing design solutions that met needs and budgets without compromising quality or design intent.
Stay at Home Mom
Self Employed
Pasadena, CA
11.2005 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Personal Shopper
Self Employed
Pasadena, CA
03.2004 - Current
- Revitalized over 30 clients'' wardrobes by conducting in-depth assessments and identifying gaps in their clothing collections.
- Enhanced client satisfaction by providing personalized shopping experiences tailored to individual needs and preferences.
- Improved client shopping habits by providing guidance on investment pieces versus fast-fashion buys based on their lifestyle needs.
- Delivered exceptional customer service with prompt follow-up communication to address any concerns or questions post consultation.
School Volunteer
Concordia International School Shanghai
Shanghai China
09.2015 - 11.2019
- Brainstormed and implemented creative for 2 annual event concepts and themes.
- Developed creative marketing materials that generated interest and boosted event attendance.
- Cultivated strong partnerships with local businesses, securing in-kind donations or sponsorships for various occasions.
- Led cross-functional teams, ensuring clear communication and cohesive efforts towards event success.
Education
No Degree - Elementary Education
University of Kentucky
Lexington, KYHigh School Diploma -
Union County High School
Morganfield, KY05.1990
Skills
- Visual storytelling
- Client Communication
- Excellent attention to detail
- Project Management
- Customer Service
- Problem-Solving
- Flexible and Adaptable
Timeline
Interior Design Consultant
Self Employed
07.2020 - Current
School Volunteer
Concordia International School Shanghai
09.2015 - 11.2019
Stay at Home Mom
Self Employed
11.2005 - Current
Personal Shopper
Self Employed
03.2004 - Current
No Degree - Elementary Education
University of Kentucky
High School Diploma -
Union County High School