SQL
Jennifer Phu
Senior Internal Auditor
McKinney,TX
Summary
Accomplished Internal Auditor offering more than 10 years preparing internal audit documentation and reports. Knowledgeable in GAAP and operations auditing.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Internal Auditor
Globe Life Inc
McKinney, Texas
10.2017 - Current
- Managed and conducted financial/operational audits in project aspects, including scoping, work plan development, and status reporting, to efficiently manage audit timeline
- Developed investigation strategy to manage reported incidents, allowing Fraud Investigators to identify and address clients' concerns about vulnerabilities to internal fraud
- Conducted control and process walk-throughs with process owners to assist external auditors in testing and facilitation of evaluating control deficiencies and internal control structures
- Appointed as ERM Risk Liaison for Internal Audit Department to identify emerging risks, assess to ensure risk mitigation, and analyze key business risks
- Trained and supervised lower-level Auditors on audit assignments to ensure all audit work papers were aligned with IPPF standards and that results were reportable findings
- Recommended new technological tools and provided development of deliverable content that meets needs of auditing department
- Expanded testing strategies to formulate design factors and sampling methodology for control testing procedures to conclude totality of control result
- Analyzed and evaluated implementation of various software structures to identify risks, lack of SOD, and gaps in process within different business units
- Performed special / ad hoc projects on asset misappropriation, fraudulent claims, and business misconduct for chief audit executive (CAE) and special investigations unit (SIU) department
- Served as subject matter expert on financial regulations and internal control principles.
- Developed strong working relationships with key stakeholders to facilitate open communication during audit process
- Ensured compliance with regulatory requirements and company policies through meticulous audits and effective communication with management
- Mentored junior auditors, providing guidance on best practices in internal auditing and encouraging professional development
- Assisted in preparation of annual risk assessments and developed appropriate audit programs in response to identified risks
- Provided ongoing support to management by offering guidance on internal control design and ensuring timely resolution of audit findings
- Collaborated closely with external auditors during year-end audits to expedite procedures and minimize disruptions to business operations
Senior Internal Auditor
Monogram Residential Trust
Plano, TX
01.2016 - 09.2017
- Assisted Manager of Audit Department in designing, planning, and creating audit programs for operational audits
- Planned and conducted risk-based operational audits to identify audit findings that materially affect business processes and policies
- Reviewed internal control structures to eliminate duplicate controls and align risk association types with controls
- Performed SOX testing and walk-throughs of critical controls and business processes to identify deficiencies and risk exposures.
- Presented clear, concise audit findings to senior management, offering actionable recommendations for improvements
- Streamlined audit documentation processes by implementing new software solutions that increased efficiency without sacrificing quality or accuracy
Senior Internal Auditor (Auditor II)
Lennox International
Richardson, Texas
06.2014 - 01.2016
- Supervised team of auditors. Conducted performance evaluations, coaching, and mentoring junior staff.
- Lead SOX Coordinator for one of Lennox's smaller business units
- Performed monthly onsite visits to ensure processes were operating effectively and efficiently
- Developed audit approach to identify and test all significant risk areas while streamlining process and reducing testing hours
- Reported audit findings directly to senior management and brainstormed ideas to mitigate risk and streamline operations, if necessary
- Planned, led, and conducted operational audits of business units, focusing on risk assessment, business process controls, and compliance with applicable laws, regulations, and policies
- Performed audits requiring understanding accounting principles, operations, and processes, technical knowledge of information systems, regulatory compliance, including security and banking regulations, and industry and financial services practices and trends
- Synthesized issues and client feedback to develop audit reporting for presentation to business unit and Audit management.
Internal Auditor I
Lennox International
Richardson, TX
09.2013 - 05.2014
- Conducted over 50 onsite operational audits annually to identify deviations and audit findings, recommended corrective actions, and prepared internal audit reports
- Determined and tested if various internal departments comply with established guidelines, policies, and procedures
- Analyzed and researched business processes, information, and new systems in Business Risk Assessment
- Performed risk analysis and valuation to recognize areas for improvement in control testing to reduce deficiencies.
- Demonstrated adaptability by adjusting audit plans as needed to address emerging risks or changing business conditions
Education
Bachelor of Science - Finance
The University of Texas At Dallas
Richardson, TX 05.2001 -
Skills
Self Motivation
Effective Communication
Team Collaboration
Effective Communication
Organizational Skills
Affiliations
- Institute of Internal Auditors
- Toastmasters
Software
ACL
TeamMate
SAP
Visio
Excel
Workiva
Languages
Chinese (Cantonese)
Elementary
Vietnamese
Elementary
Certification
Certified Six Sigma, Lennox International
Timeline
Senior Internal Auditor
Globe Life Inc
10.2017 - Current
Senior Internal Auditor
Monogram Residential Trust
01.2016 - 09.2017
Senior Internal Auditor (Auditor II)
Lennox International
06.2014 - 01.2016
Internal Auditor I
Lennox International
09.2013 - 05.2014
Bachelor of Science - Finance
The University of Texas At Dallas
05.2001 -