Summary
Work History
Education
Skills
Overview
Languages
Timeline
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Jennifer picard

brandenton,FL

Summary

Dynamic and results-driven professional with experience at Amazon, excelling in package handling and safety protocols. Proven ability to enhance efficiency through effective sorting techniques and teamwork. Skilled in heavy lifting and conflict resolution, consistently exceeding performance expectations in high-pressure environments while maintaining workplace cleanliness.

Diligent [Desired Position] with solid background in package handling. Demonstrated ability to efficiently sort, load, and unload packages, ensuring timely deliveries and minimal errors. Proficient in maintaining high level of physical stamina and attention to detail in fast-paced environments.

Work History

Package Handler

Amazon
10.2024 - 01.2025
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Contributed to increased productivity by working effectively in high-pressure situations.
  • Followed verbal and written instructions to properly move and ship products.

Customer Service Representative

Home Depot
06.2003 - 06.2014
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Bachelor of Arts - Cyber Security

Old Dominion University
Norfolk, VA

Skills

  • Heavy lifting
  • Team collaboration
  • Warehouse safety
  • Package unloading
  • Workplace cleanliness
  • Sorting packages
  • Label reading
  • Order picking and processing
  • Order picking

Overview

13
13

Customer Service Representative

Languages

English
Full Professional

Timeline

Package Handler

Amazon
10.2024 - 01.2025

Customer Service Representative

Home Depot
06.2003 - 06.2014

Bachelor of Arts - Cyber Security

Old Dominion University
Jennifer picard