Jennifer Pickard
Green Bay,WI
Summary
Well-rounded Personal Care Aide with 17 years assisting clients with various daily living needs at home. Talented at offering attentive care to patients by managing health needs, helping with personal grooming, carrying out light housekeeping and cooking. Expert communicator when supporting patients' needs, documenting information and interacting with supervisors.
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
17
17
years of professional experience
Work History
Personal Care Worker
Consumer Direct Care Network
10.2022 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Remained alert to problems or health issues of clients and competently responded.
- Monitored and assisted residents through individual service plans.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Direct Support Professional
Innovative Services Inc
06.2019 - Current
- Assisted disabled clients to support independence and well-being.
- Administered medication as directed by physician.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Monitored progress and documented patient health status changes to keep care team updated.
- Transported clients to medical and dental appointments to provide support.
- Developed rapport to create safe and trusting environment for care.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted with daily living activities, running errands, and household chores.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Monitored clients' overall health and well-being and noted significant changes.
- Transported clients to and from medical appointments with safety and efficiency.
Personal Care Worker
Comfort Keepers In Home Care
12.2006 - 09.2021
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Monitored and assisted residents through individual service plans.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Entertained, conversed, and read aloud to keep patients mentally alert.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
Education
High School Diploma -
Kewaunee High School
Kewaunee, WI06.2003
Skills
- Privacy and Confidentiality
- Meal Planning
- Clinical Documentation
- Client Transportation
- Light Housekeeping
- Client Relationship Management
- Patient Care
- HIPAA Compliance
- Behavioral Management
Timeline
Personal Care Worker
Consumer Direct Care Network
10.2022 - Current
Direct Support Professional
Innovative Services Inc
06.2019 - Current
Personal Care Worker
Comfort Keepers In Home Care
12.2006 - 09.2021
High School Diploma -
Kewaunee High School