Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jennifer Pickens

Ripley

Summary

Professional customer service and training new team members. Skilled in problem-solving and relationship building, ensuring timely deliveries and fostering client trust. Recognized for attention to detail and effective communication, enhancing operational efficiency and customer satisfaction.

Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

26
26
years of professional experience

Work History

Driver/CSR

Dominos Pizza Inc.
10.2016 - Current
  • Delivered orders efficiently and accurately to customers, ensuring timely service.
  • Maintained cleanliness and organization of delivery vehicle for optimal performance.
  • Navigated local streets effectively, utilizing GPS systems for route optimization.
  • Assisted in training new drivers on delivery protocols and customer service standards.
  • Delivered goods and products to customer on time and in excellent condition.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Provided excellent customer service, addressing concerns and resolving issues professionally and promptly.

Daycare Owner/Operator

Lil Pimpkins Child Care
09.2011 - 06.2014
  • Developed and implemented age-appropriate educational programs enhancing children's cognitive and social skills.
  • Supervised daily operations, ensuring compliance with state regulations and safety standards.
  • Managed staff recruitment, training, and performance evaluations to maintain a high-quality learning environment.
  • Established effective communication with parents, addressing concerns and providing regular updates on child development.
  • Designed engaging activities promoting physical, emotional, and intellectual growth among children in care.

Manager/shift Lead

Dominos Pizza Inc.
08.2006 - 01.2009
  • Trained and mentored new team members on operational procedures and customer service excellence.
  • Supervised daily operations, ensuring efficient workflow and adherence to health standards.
  • Optimized inventory management processes, reducing waste and improving product availability.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Home Health Aide

Pro. Careers
04.1999 - 08.2007
  • Provided personalized care to clients, enhancing comfort and well-being.
  • Assisted with daily living activities, promoting independence among patients.
  • Monitored patient health status, reporting changes to healthcare professionals.
  • Administered medications as prescribed, ensuring compliance with treatment plans.

Education

High School Diploma -

Ripley High School
Ripley, WV
05.1996

Skills

    Problem-solving

    Money management

    Multitask without supervision

  • Customer service
  • Punctual and reliable
  • Relationship building
  • Attention to detail
  • Conflict resolution
  • Friendly and outgoing
  • Verbal and written communication

References

Kris Meredith 3043773746


Josh Sowards 3045149337


David Johnston 3043773243

Timeline

Driver/CSR

Dominos Pizza Inc.
10.2016 - Current

Daycare Owner/Operator

Lil Pimpkins Child Care
09.2011 - 06.2014

Manager/shift Lead

Dominos Pizza Inc.
08.2006 - 01.2009

Home Health Aide

Pro. Careers
04.1999 - 08.2007

High School Diploma -

Ripley High School

Similar Profiles

CREATE PROFILE