Jennifer Pierce
Conroe
Summary
Dynamic Air Traffic Control Specialist with the FAA, skilled in radar interpretation and stress tolerance. Proven track record in enhancing air traffic efficiency and resolving conflicts under pressure. Experienced in training junior controllers, demonstrating strong communication and situational awareness to ensure safety and operational excellence in diverse flight scenarios.
Professional with strong focus on aviation safety and efficiency. Skilled in managing complex operations, maintaining clear communication, and ensuring regulatory compliance. Known for teamwork, adaptability, and delivering consistent results in high-pressure environments. Highly reliable, with expertise in navigation systems, risk management, and operational procedures.
Overview
16
16
years of professional experience
Work History
Air Traffic Control Specialist
Federal Aviation Administration, FAA
12.2014 - Current
- Analyzed flight data to assess operational efficiency and enhance air traffic flow procedures.
- Maintained a strong safety record through diligent attention to detail, adherence to procedures, and effective communication with fellow controllers and pilots.
- Managed a diverse range of aircraft types, from small general aviation planes to large commercial airliners, demonstrating versatility in controlling various flight scenarios.
- Developed and maintained clear communication with pilots during critical operations.
- Enhanced air traffic efficiency by effectively managing and coordinating aircraft movements.
- Ensured the prompt resolution of airspace conflicts by employing effective problem-solving and decision-making skills in high-pressure situations.
- Trained junior air traffic controllers on best practices for managing complex airspace/air traffic scenarios.
Remote Pilot Operator
Raytheon
07.2011 - 12.2014
- Receive voice commands from student air traffic controllers, input proper entries into the automated system to simulate pilot actions, translate displayed information into appropriate air traffic control terminology, and respond to the student via the VCS utilizing proper phraseology.
- Operate a combination of CRT/keyboard/VCS to simulate the actions and communication of pilots and remote ATC facilities during medium- and high-fidelity training exercises
Control Tower Operator/Air Traffic Controller
Advanced Air Traffic Control
06.2010 - 07.2011
- Notified airport response personnel to be ready when emergency situations presented.
- Implemented airfield safety procedures to ensure a safe operating environment for personnel and aircraft operation. Informed pilots potentially hazardous conditions.
- Issued landing and take-off clearances.
- Monitored aircraft using radar, computer equipment or visual references.
- Monitored the arrival, parking, refueling, loading and departure of all aircraft.
- Monitored the movement of aircraft to minimize delays and maximize safety.
- Relayed departure, arrival, delay, aircraft and airfield status to upline controlling agencies.
- Transferred control of departing flights to traffic control centers and accepted control of arriving flight
Education
Associate of Science - General Studies
Georgia Military College
Valdosta, GAAir Traffic Control
Advanced Air Traffic Control
Valdosta, GASkills
- Radar interpretation
- Air traffic regulations
- Stress tolerance
- Memory retention
- Information processing
- Concentration skills
- Visual awareness
- Situational awareness
- Data interpretation
Affiliations
- Women in Aviation International
- NGPA
Timeline
Air Traffic Control Specialist
Federal Aviation Administration, FAA
12.2014 - Current
Remote Pilot Operator
Raytheon
07.2011 - 12.2014
Control Tower Operator/Air Traffic Controller
Advanced Air Traffic Control
06.2010 - 07.2011
Associate of Science - General Studies
Georgia Military College
Air Traffic Control
Advanced Air Traffic Control
Archie League Nominee (XSR301 at KLFK, March 2 2025)
On the evening of March 2, 2025 I helped guide a e55P (XSR301) that had lost all electrical power and back up generators to an uncontrolled airport (KLFK). I had an aircraft nearby (TRF572) that I was able to use in assisting the e55P. I instructed TRF572 to switch to the KLFK unicom frequency to turn on the runway lights for the emergency aircraft (XSR301). Once I was able to communicate to XSR301, I read the most up to date weather at the airport, gave information on the longest runway and type of surface. I did everything in my power to gather the appropriate information from the XSR pilot and assist him to the maximum extent possible. I used my radar skills in vectoring the aircraft to the airport. All while trying to remain calm under an extremely stressful situation. I vectored the TRF572 closer to the airport and descended them below the cloud layer to try and have that pilot report that the airport lighting was on. It was a team effort using all of the resource management possible.