Jennifer Pineda
Houston
Summary
Detail-oriented Administrative Professional with 14+ years of experience supporting executives, teams, and departments in healthcare and corporate settings. Skilled in scheduling, office management, document preparation, and customer service. Recognized for strong organizational skills, ability to multitask in fast-paced environments, and maintaining confidentiality. Bilingual in English & Spanish.
Overview
21
21
years of professional experience
Work History
Imaging Representative
Houston Methodist Hospital
12.2023 - Current
- Coordinate patient registration, check-in/check-out, and insurance verification for a seamless experience.
- Manage scheduling, add-ons, rescheduling, and cancellations according to hospital protocol.
- Support departmental operations through report generation, correspondence, and inventory management.
- Ensure HIPAA compliance and effective communication with patients, staff, and physicians.
Administrative Assistant
Burzynski Clinic
06.2014 - 12.2023
- Provided comprehensive administrative support to executives and staff in a clinical research setting.
- Managed calendars, scheduled meetings, and coordinated special visitors and events.
- Organized domestic/international travel and prepared detailed itineraries.
- Processed purchase requests, maintained department files, and managed documentation.
- Supported leadership in departmental goal-setting and project coordination.
- Maintained confidentiality in handling sensitive and regulatory documents.
Clinical Research Assistant
Burzynski Clinic
01.2010 - 06.2014
- Supported data entry, patient chart management, and medical record maintenance.
- Prepared correspondence, reports, and assisted in regulatory documentation.
- Handled patient intake, demographic data entry, and clinic scheduling.
Clerical Support
MHMRA of Harris County
04.2005 - 08.2008
- Checked in patients, scheduled appointments, and managed medical records.
- Trained new front desk staff on office procedures.
- Handled calls, screened inquiries, and directed communication appropriately.
Customer Service Representative
Allstate Insurance
03.2004 - 02.2005
- Maintained records and processed information requests.
- Prepared reports, entered data, and performed general office support.
Education
Medical Assistant -
Everest Institute
01.2009
High School - undefined
George Bush High School
01.2004
Skills
- Administrative Support & Office Management
- Calendar & Meeting Coordination
- Travel & Event Planning
- Document & Data Management
- Microsoft Office Suite (Word, Excel, Outlook) Epic
- Customer Service & Patient Relations
- Bilingual: English & Spanish
Languages
Spanish
English
Timeline
Imaging Representative
Houston Methodist Hospital
12.2023 - Current
Administrative Assistant
Burzynski Clinic
06.2014 - 12.2023
Clinical Research Assistant
Burzynski Clinic
01.2010 - 06.2014
Clerical Support
MHMRA of Harris County
04.2005 - 08.2008
Customer Service Representative
Allstate Insurance
03.2004 - 02.2005
High School - undefined
George Bush High School
Medical Assistant -
Everest Institute