Jennifer Pineda
Austin,TX
Summary
Dedicated with extensive experience Proven ability to enhance patient satisfaction through compassionate care and diligence.
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
11
11
years of professional experience
Work History
Medical Assistant
Pediatrix
02.2015 - Current
- Assisted healthcare providers with patient examinations and procedures
- Educated patients on treatment plans and medication
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Built strong relationships with patients through effective communication skills
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort
- Kept medical supplies in sufficient stock by monitoring levels and ordering online
- Boosted patient satisfaction by providing compassionate care and addressing needs during visits.
- Enhanced clinic efficiency by assisting physicians with routine procedures.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Trained new staff on office protocols and patient interaction best practices.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Improved clinical workflow with introduction of electronic health records system.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
- Measured patient pulse oximetry.
Medical Assistant
Ascencion Seton Surgical Group
08.2020 - 03.2021
- Operated diagnostic equipment, supporting accurate test results and assessments.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Measured patient pulse oximetry.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Assisted healthcare providers with patient examinations and procedures.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Education
Graduate Certificate - Medical Assistant
Southern Careers Institute
TXHigh School Diploma -
Park View Baptist High School
Houston, TX06.2009
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Phlebotomy
- Reliable team player
- Procedure assistance
- Electronic health records
- CPR
- Immunization administration
- Specimens collection and processing
- Professionalism and ethics
Timeline
Medical Assistant
Ascencion Seton Surgical Group
08.2020 - 03.2021
Medical Assistant
Pediatrix
02.2015 - Current
Graduate Certificate - Medical Assistant
Southern Careers Institute
High School Diploma -
Park View Baptist High School