Jennifer Place
Ypsilanti,MI
Summary
Dynamic professional with a strong background in customer service and housekeeping at Courtyard by Marriott. Proven ability to enhance guest satisfaction through effective cleaning protocols and staff training. Skilled in teamwork and communication, consistently ensuring high cleanliness ratings and fostering a positive environment for both guests and colleagues.
Professional cleaning expert prepared for responsibility of maintaining impeccable spaces. Proven track record of delivering high-quality results through efficient cleaning practices and attention to detail. Known for strong collaboration, reliability, and adaptability in dynamic environments, combining effective communication with excellent organizational skills.
Experienced with maintaining spotless and organized environments. Utilizes effective cleaning techniques and attention to detail to ensure spaces are inviting and hygienic. Track record of managing time efficiently and adapting to various cleaning challenges.
Overview
32
32
years of professional experience
Work History
Housekeeper
Courtyard by Marriott
08.1992 - Current
- Implemented efficient cleaning protocols, enhancing guest satisfaction and maintaining high cleanliness ratings.
- Trained new employees on best practices for room sanitation and safety procedures.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly as needed to fill in for manager.
- I am able to open inspect and close the house as needed to fill in.
- I am an union steward and have been on three barging committee.
Teachers Aide
Childrens Village
12.1988 - 07.1992
- Assisted teachers in implementing lesson plans and maintaining classroom order.
- Facilitated small group activities to enhance student engagement and learning outcomes.
- Monitored student progress and behavior, providing timely feedback to educators.
- Coordinated classroom materials and resources, ensuring efficient organization and accessibility.
- Participated in parent-teacher conferences, providing valuable input on strategies to support student growth at home.
- Managed classroom resources effectively, ensuring availability of necessary materials for instructional purposes.
Education
High School Diploma -
Clarkston High School
Clarkston, MI06-1985
Skills
- Teamwork
- Housekeeping
- Customer service
- Customer service-focused
- Excellent oral and written communication
- Guest relations
- Staff training
Timeline
Housekeeper
Courtyard by Marriott
08.1992 - Current
Teachers Aide
Childrens Village
12.1988 - 07.1992
High School Diploma -
Clarkston High School