Jennifer Planas
San Antonio
Summary
Professional leader with significant experience in driving operational excellence. Skilled in team collaboration, strategic planning, and process improvement. Known for reliability, adaptability, and focus on achieving measurable results. Strong expertise in project management, team development, and performance optimization to achieve and exceed operational goals. The skills and attributes acquired through consistently proven successful Section Management will easily transfer to successful performance in the Customer Service Representative Position.
Overview
14
14
years of professional experience
Work History
Section Manager
Tower Semiconductor
11.2010 - Current
- Managed budgets, resources, and schedules to ensure timely delivery of high-quality results.
- Monitored [Type] production schedules and made adjustments to achieve compliance with preset timelines.
- Optimized resource allocation by analyzing data trends, forecasting future demands, and adjusting staffing levels accordingly.
- Executed quality assurance audits and addressed non-complying issues to improve section performance.
- Established key performance metrics to track progress toward organizational objectives, driving continuous improvement efforts.
- Created and maintained project documentation to establish operations framework and enable adherence to preset guidelines.
- Championed innovation by encouraging creative problem-solving approaches among team members in pursuit of business excellence.
- Assigned employees to ongoing and special projects to realize adequate staffing and meet production schedule parameters.
- Enhanced productivity with staff training and development programs, resulting in higher employee satisfaction rates.
- Resolved complex issues through root cause analysis and implementation of effective solutions tailored to specific situations.
- Led cross-functional teams for successful project completion within deadlines and budget constraints.
- Implemented process improvements that increased operational efficiency and reduced costs.
- Mentored junior employees for career growth, building a strong talent pipeline for the organization.
- Developed and executed strategic plans to achieve company objectives and improve overall performance.
- Achieved consistent on-time project completion by monitoring progress, identifying bottlenecks, and taking corrective actions as needed.
- Supervised, encouraged and evaluated cross-functional teams by coaching and empowering team members to meet production goals.
- Monitored production targets to meet company and customer demands.
- Oversaw projects, equipment and manpower needs to properly allocate resources and training.
- Collaborated with [Type] department to support projects, identify issues and implement improvement activities.
- Obtained and enhanced quality benchmarks and objectives by developing and implementing standard practices and control plans.
- Scrutinized production output and identified areas for improvement.
- Analyzed production data and prepared reports for senior management.
- Utilized data analysis tools to identify and resolve production issues.
- Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.
- Evaluated employee performance and provided feedback and training as needed.
- Coordinated with other departments to align production with customer requirements.
- Planned operations to meet established schedules, factoring in order demands and business forecasts.
Education
Associate of Applied Science - Biology
Schoolcraft College
Livonia, MI05-2008
Skills
- Staff leadership
- Continuous improvement
- Organizational development
- Staff development
- Operations oversight
- Rule enforcement
- Asset management
- Regulatory compliance
- Operations improvement
- Innovation management
- Attention to detail
- Critical thinking
- Effective communication
- Production problem resolution
- Strategic thinker
- Operational efficiency
- Quality control management
- Task prioritization
Timeline
Section Manager
Tower Semiconductor
11.2010 - Current
Associate of Applied Science - Biology
Schoolcraft College
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