Jennifer Platz
Bear Lake,MI
Summary
Multi-talented Help Advisor specializing in issue analysis and solution development. Offering exceptional customer Service and Computer abilities gained over 2+ years in field. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking and reliable Advisor with strong ability in working well with others. Offering solutions and input. Highly organized, proactive and punctual with team-oriented mentality.
Overview
7
7
years of professional experience
Work History
Help Center Advisor
Honor Bank
Honor, MI
01.2019 - Current
- Participated in department activities and committee work to support Saff success.
- Gathered, organized.
- Maintained knowledge of general balances and transfers.
- Obtained additional information and clarification from staff members to resolve concerns.
- Performed research and attended training to stay abreast and support.
- Empowered others to use judgment and knowledge to solve problems and concerns.
- Applied exceptional skills in communication and conflict-resolution to improve decision-making process.
- Responded to concerns with definitive and insightful answers.
- Assisted with development of best-in-class solutions for internal and external customers.
- Helped resolve problems by addressing most problems.
- Created and executed successful strategies to facilitate collaboration.
Education
General And Psychology
West Shore Community College
Scottville, MISkills
- [Area of Expertise] Advisory
- Conflict Management
- Work Experience Programs
- Attention to Detail
- Self-Help Education
- Problem-Solving
- Resource Prioritization
- Research Abilities
- Decision Making
- Service Oriented
- Microsoft Office
- Relationship Development
Timeline
Help Center Advisor
Honor Bank
01.2019 - Current
General And Psychology
West Shore Community College