Summary
Overview
Work History
Education
Skills
Timeline
BusinessDevelopmentManager
Jennifer Pond

Jennifer Pond

Avinger,TX

Summary

Results-driven Academic Advisor with expertise in advising and business ownership, utilizing 10+ years of experience in strategic decision-making and resource management. Applies strong analytical skills to support student development and facilitate the achievement of educational and career goals. Proven track record of connecting students with valuable resources and providing personalized guidance throughout their academic journey. Committed to fostering student success through effective problem-solving and possessing a comprehensive understanding of educational and career pathways.

Overview

12
12
years of professional experience

Work History

Owner/Professional Bookkeeper

The Bookkeeping Bestie
07.2020 - 08.2024
  • Founded and managed a successful bookkeeping firm, overseeing all aspects of operations, including financial management, marketing, and customer relations
  • Developed and implemented business strategies that increased revenue and expanded the customer base
  • Managed financial bookkeeping, budgeting, and forecasting, while providing training support to ensure accurate and timely financial reporting
  • Coordinated with vendors, suppliers, and clients to deliver high-quality service and ensure successful project completions.

Professional Bookkeeper

Rachel Dutcher LLC
08.2023 - 12.2024
  • Managed daily financial transactions, including accounts payable, accounts receivable, and bank reconciliations, ensuring accuracy and timely processing
  • Maintained detailed and accurate financial records by recording transactions in the general ledger and preparing financial statements
  • Processed payroll, ensuring accurate wage calculations, tax deductions, and compliance with relevant regulations
  • Implemented and streamlined bookkeeping processes to enhance efficiency, reduce errors, and improve financial management.

Accounting Assistant

TJ Blackburn Syrup Works
08.2019 - 07.2020
  • Handled a diverse range of customer service and administrative tasks, addressing and resolving customer issues promptly and efficiently
  • Oversaw the accounts receivable process for delivery services, including the generation and distribution of invoices, tracking of outstanding payments, and coordination with the logistics team to resolve any billing discrepancies or issues
  • Worked extensively with other departments to ensure smooth financial operations, accurate record-keeping, and timely resolution of accounting issues.

Accounting Tutor

Kilgore College
01.2019 - 05.2019
  • Provided additional guidance to students on professor-taught material to enhance understanding and academic performance
  • Demonstrated expertise in explaining concepts and solving problems in various accounting courses
  • Supported professors by grading assignments and organizing course materials efficiently
  • Promoted tutoring services across campus to increase student engagement.

Patient Benefits Faciliator

American Home Patient
05.2013 - 12.2016
  • Managed and supported a team of 30+ employees daily, ensuring performance goals were met and customer satisfaction was prioritized
  • Provided exceptional customer service by addressing concerns, offering product alternatives, and resolving issues on the spot
  • Ran reports to assess team skills, identify areas for improvement, and track performance metrics for submission to the LVT NPS team
  • Assisted customers via telephone and maintained up-to-date knowledge of store policies, ensuring accurate information and a smooth customer experience.

Education

Accounting Associate of Applied Science - Accounting

Kilgore College
Kilgore, TX
05.2019

High School Diploma -

Jefferson High School
Jefferson, TX
01.2008

Skills

  • Student Development
  • Excellent Oral and Written Communication
  • Conflict Resolution
  • Cultural Competency
  • Strong Client Relations
  • Adaptability
  • Creative Problem Solving
  • Collaborative Mindset
  • Creativity in Advising
  • Technical Proficiency
  • Strategic Decision-Making
  • Team Leader

Timeline

Professional Bookkeeper

Rachel Dutcher LLC
08.2023 - 12.2024

Owner/Professional Bookkeeper

The Bookkeeping Bestie
07.2020 - 08.2024

Accounting Assistant

TJ Blackburn Syrup Works
08.2019 - 07.2020

Accounting Tutor

Kilgore College
01.2019 - 05.2019

Patient Benefits Faciliator

American Home Patient
05.2013 - 12.2016

Accounting Associate of Applied Science - Accounting

Kilgore College

High School Diploma -

Jefferson High School

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