JENNIFER PONSIGLIONE
Account Manager-Project Manager: Medical, Diagnostic Lab Services, Pharmaceutical
Chatham,NJ
Summary
Dedicated Account Executive professional in the medical, pharmaceutical and diagnostic lab industries with a history of consistently meeting company goals . Determined and effective in nurturing client relationships, educating clinicians on products and services, generating revenue with new accounts and making presentations to prospects. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
17
17
years of professional experience
Work History
Contract Medical Sales Specialist- Project Manager
Avantik/ Grand-Vue Management
Pine Brook, NJ
07.2020 - Current
- Managed anatomical pathology lab sales for designated US territories
- Consulted with clinicians and staff, enabling them to run their lab efficiently and cost effectively with appropriate anatomical lab supplies, equipment, and service
- Analyzed current buying trends and competitor pricing, revealing opportunities for growth and revenue
- Investigated prospective customers, uncovering needs, and present viable solutions with company products
- Effectively and expeditiously resolved customer issues, securing business retention
- Initiated lead generation through cold calling hospital and outpatient microbiology labs that totaled over $1m in sales in less than six months
- Collaborated with microbiologists and lab managers for compatibility and best solutions in streamlining their COVID-19 testing platforms
- Supported KAM’s by providing all pertinent information to close leads
- Researched and developed prospect lists of potential opportunities for COVID-19 testing.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Stayed current on company offerings and industry trends.
- Negotiated prices, terms of sales and service agreements.
- Kept detailed records of daily activities through online customer database.
- Worked independently with minimal supervision.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Account Executive
Quest Diagnostics
New York, NY
05.2021 - 05.2022
- Managed book of business in general and esoteric lab sales and services across all medical specialties in New York City.
- Increased revenue through upselling customized lab services
- Educated and trained clinicians on various diagnostic testing platforms.
- Presented product concepts and offerings to meet client specifications and preferences.
- Quickly established rapport to gain client trust and confidence as a valuable resource to drive revenue growth
- Leveraged marketing channels and sales strategies to develop pipeline and increase profitability.
- Cross-sold products and services to clients to secure additional business and grow revenue streams.
- Gained understanding of goals, objectives and processes to meet client business needs.
- Resolved issues promptly to drive satisfaction and enhance customer service.
- Collaborated with internal teams to develop account strategy.
- Leveraged CRM to collect, organize and manage sales data and customer information.
Sales Director and Brand Manager
The Beverage Works Of NY-Red Bull North America
Holmdel, NJ
09.2008 - 05.2020
- Successfully managed a corporate business segment that consisted of over 1200 accounts including hospitals, colleges and universities, national airports, and US military bases.
- Planned, implemented and tracked sales and marketing strategies to promote brand products.
- Compiled product and customer data to generate informed profit projections.
- Organized and delivered training sessions for new product content.
- Motivated team members to continuous improvement in promoting and selling target products.
- Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
- Developed creative presentations, trend reports, kitted assets and product data sheets.
- Generated sponsorships with related and partnering entities to enhance marketing objectives.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data and budget factors.
- Consistently met KPI’s, being at minimum 100% of plan and revenue goal.
Senior Territory Manager
Merck-Organon USA
Rahway, NJ
01.2004 - 05.2006
- Promoted medical device and pharmaceutical products in Urology, Women’s Health Care, Pain Management, Psychiatry and Primary Care.
- Successfully developed ongoing account relationships through strategic planning, marketing programs, and teamwork.
- Initiated site evaluations in hospital and private practice settings for clinical trials.
Identified potential P&T members and influenced physicians to sponsor product to obtain hospital formulary inclusion - Mentored and trained new sales representatives
- Assisted with company training videos
- Ranked #1 in sales Nationally. Top bonus earner for two consecutive years, ranked #1 at the district level for three consecutive years and winner of National sales contest for all products promoted.
Education
BACHELOR OF SCIENCE -
Rutgers University
New Brunswick, NJSkills
Customer presentations
Forecast preparation
Business development and planning
Operations
Sales Strategies
Strong relationships
Database Management
Timeline
Account Executive
Quest Diagnostics
05.2021 - 05.2022
Contract Medical Sales Specialist- Project Manager
Avantik/ Grand-Vue Management
07.2020 - Current
Sales Director and Brand Manager
The Beverage Works Of NY-Red Bull North America
09.2008 - 05.2020
Senior Territory Manager
Merck-Organon USA
01.2004 - 05.2006
BACHELOR OF SCIENCE -
Rutgers University