Jennifer Pope
Ravenna,OH
Summary
Driven by a commitment to patient care and clinical excellence, I leveraged skills in medication administration and compassionate care at UH Portage Medical Center, significantly reducing hospital-acquired infections. As a Licensed RN, I enhanced patient satisfaction and streamlined care coordination, demonstrating strong clinical judgment and fostering team efficiency. Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
20
20
years of professional experience
Work History
Nurse
UH Portage Medical Center
10.2023 - Current
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed routine wound care and dressing changes on schedule.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
- Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
- Improved patient satisfaction ratings by delivering compassionate and personalized care.
- Implemented infection control measures that significantly reduced hospital-acquired infections.
- Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
- Reduced medication errors through thorough double-checking of prescriptions and dosages.
- Helped patients eat and drink when necessary for safe consumption of food consistent with recovery guidelines.
- Followed proper procedure for installation and removal of catheters, IVs, and PIC lines.
- Maintained up-to-date knowledge on emerging trends in nursing practice to enhance effectiveness in delivering quality care.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Assisted physicians in performing diagnostic tests and procedures to facilitate prompt diagnosis and treatment.
- Created an efficient shift handover process which improved continuity of care between nursing shifts.
- Assisted patients in performance of routine recovery and mobility exercises, providing support when getting in and out of bed as well as walking and stretching.
- Streamlined communication between patients, families, and healthcare providers to ensure comprehensive understanding of care plans.
- Provided direct patient care, stabilized patients, and determined next course of action.
Patient Care Technician
UH Portage Medical Center
03.2017 - 10.2023
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Collected and transported specimens to prepare for lab testing.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
Lead Certified Pharmacy Technician
CVS Pharmacy
11.2004 - 10.2023
- Assisted in audits by maintaining meticulous records of controlled substances transactions and inventory balances.
- Enhanced customer experience with thorough medication counseling and personalized attention.
- Expanded patient access to medications through effective insurance claim processing and resolution of billing issues.
- Developed strong relationships with healthcare providers, facilitating seamless communication for enhanced patient care coordination.
- Collaborated with pharmacists to ensure proper medication storage, handling, and labeling practices were maintained.
- Ensured compliance with federal and state regulations regarding pharmaceutical practices, contributing to a successful inspection record.
- Increased pharmacy productivity through effective delegation of tasks among technicians, maximizing team performance.
- Assisted in cost-saving initiatives by regularly reviewing vendor contracts and negotiating better pricing terms when possible.
Education
Associate of Science - Nursing
Fortis College - Cuyahoga Falls
Cuyahoga Falls, OH10.2023
Bachelor of Science - Physical Education
Kent State University
Kent, OH05.2003
Skills
- Medication Administration
- Medication and IV administration
- Patient Care
- Direct Patient Care
- Patient Education
- Patient Assessment
- Clinical Documentation
- Compassionate Care
- Licensed RN
Timeline
Nurse
UH Portage Medical Center
10.2023 - Current
Patient Care Technician
UH Portage Medical Center
03.2017 - 10.2023
Lead Certified Pharmacy Technician
CVS Pharmacy
11.2004 - 10.2023
Associate of Science - Nursing
Fortis College - Cuyahoga Falls
Bachelor of Science - Physical Education
Kent State University
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