Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jennifer Potter

Ash,KY

Summary

Hardworking Training Coordinator well-versed in handling all support functions and managing communication between trainers and participants. Skilled in identifying areas of focus. Offering 14 years of related experience.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Training Coordinator

Pathways, Inc.
09.2024 - Current
  • Maintain accurate records of employee participation in training events, tracking progress towards agency requirements.
  • Create training plans and training modules via LSM and assign to appropriate staff based on profession.
  • Collaborate with department managers and staff to complete CEU applications to Kentucky licensure boards for approvals and create completion certificates.
  • Coordinate logistics for training events, including scheduling facilities, securing necessary equipment, track attendance, and managing participant registration.
  • Provide training and technical support to all staff on Microsoft Outlook, EWS Timesheet, Webex and Relias, a learning management system, either in-person or virtually.
  • Schedule trainings, reserve facilities, maintains supplies for trainings.
  • Back-up trainer for clerical staff who access EHR system.


EHR Trainer/Software Tester

Pathways, Inc.
06.2011 - 12.2024
  • Trained and coached new staff (clinical and administrative) and interns on navigating myAvatar, electronic health record program.
  • Provided HIPAA and Corporate Compliance training to new hires.
  • Facilitated New Hire Orientation in the absence of the training coordinator.
  • Created training and LIVE myAvatar employee accounts.
  • Updated electronic signatures in myAvatar.
  • Processed medical record requests made by Kentucky Department of Disability.
  • Assisted in multiple program audits.


Certified Prevention Professional

Pathways, Inc.
06.2000 - 07.2011
  • Marketed juvenile diversion program and collaborated with referral sources in a 10 county catchment area.
  • Facilitated community coalition meetings, assisted with needs assessments and grant writing.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Facilitated juvenile diversion program and made appropriate referrals to treatment or a risk reduction program.


Education

Master of Science - Adult & Technical Education

Marshall University
Huntington, WV

Bachelor of Arts - Criminal Justice

Marshall University
Huntington, WV

Skills

  • Verbal and written communication
  • Coaching and mentoring
  • Virtual training
  • Presentation
  • Microsoft Office
  • Webex
  • Training material updates
  • Training delivery
  • Schedule management
  • Learning management systems
  • Materials preparation
  • Schedule coordination
  • Training facilitation
  • Course material creation
  • Training material development
  • Performance evaluation
  • Documentation and recordkeeping
  • Critical thinking
  • Orientation and onboarding

Certification

Certified Relias Adminstrator

Timeline

Training Coordinator

Pathways, Inc.
09.2024 - Current

EHR Trainer/Software Tester

Pathways, Inc.
06.2011 - 12.2024

Certified Prevention Professional

Pathways, Inc.
06.2000 - 07.2011

Master of Science - Adult & Technical Education

Marshall University

Bachelor of Arts - Criminal Justice

Marshall University

Similar Profiles

CREATE PROFILE