Jennifer Powell
Columbia,NC
Summary
Seasoned General Manager with proven leadership skills. Background includes managing diverse teams, strategic planning and business development in fast-paced environments. Known for improving operational efficiencies, driving revenue growth and fostering customer satisfaction. Committed to building strong team cultures that encourage innovation and openness.
Overview
20
20
years of professional experience
1
1
Certification
Work History
General Manager
Claire's
Nags Head, NC
07.2025 - Current
- Customer service
- Sales
- Inventory management
- Budget
- Scheduling
- Team building
- Displays
Evening Manager
Food Lion
Nags Head, NC
09.2022 - 07.2025
- I manage the entire store in evenings.
- I overlook the closing out of each dept.
- I help insure product availability (ordering, inventory, pricing).
- I also change out displays, check quality of products.
- My main focus is a great customer experience.
Hardware Assistant Manager
Menards Home Improvement Centers
Mansfield, OH
03.2020 - 07.2022
- Completed the Management Training program, and was promoted 1st assistant Hardware.
- This encompassed general hardware, lawn and garden, storage solutions, outdoor power, seasonal as well as furniture.
- We had approximately 18 team
General Manager
Pita Pit
Burbank, OH
10.2016 - 04.2019
- Answered directly to the owners.
- They trusted my judgement, allowed me to make critical decisions.
- I hired, trained, scheduled and my crew.
- I was responsible for ordering and inventory, as well as banking.
Dept. Manager/Customer Service Manager
Walmart
Mansfield, OH
12.2005 - 12.2016
- Over the 10 years I worked for Walmart, I was a customer service manager.
- I audited registers, closed and refilled self check registers and ATM machine as well as supervised cashiers.
- I also managed apparel, lawn and garden, candy/impulse, paper goods, chemicals and housewares/domestic.
- I was responsible for supervising my associates, merchandising my departments and ordering products.
Education
Upper secondary education -
North Ridgeville High School
Skills
- Delegations
- Safety regulations
- Management Experience
- Profit and loss analysis
- Cash reconciliation
- Scheduling
- POS systems
- Retail sales
- Merchandising
- Computer skills
- Customer service
- Retail emergency response
- Operations management
- Food safety management
- Cost control
- Prioritizing/Time Management
- Team Building
- Achieving sales targets
- Conflict resolution
- Retail Management
- Sales forecasts
- Communication skills
- Inventory Control
- Data-driven decision making
- Profit & Loss statement
- Purchasing and planning
- Staff development
- Upselling
- Cost savings
- Profit generation
- Training and coaching
- Employee scheduling
Certification
- Driver's License
- Food Safety Certification, 02/01/23, 02/01/28, National Registry of Food Safety Professionals
- Food Safety Manager Certification
- Safe Quality Food Certification
- CPR Certification
- Food Handler Certification
- ServSafe
Languages
English
Willing To Relocate
Mansfield, OH
Personal Information
Authorized To Work: US
Timeline
General Manager
Claire's
07.2025 - Current
Evening Manager
Food Lion
09.2022 - 07.2025
Hardware Assistant Manager
Menards Home Improvement Centers
03.2020 - 07.2022
General Manager
Pita Pit
10.2016 - 04.2019
Dept. Manager/Customer Service Manager
Walmart
12.2005 - 12.2016
Upper secondary education -
North Ridgeville High School