Jennifer Powers
Petaluma,CA
Summary
Creative and diligent nursing professional seeks quality assurance position in a hospital. Seeking collaboration with other dedicated professionals to improve patient care through achieving the highest quality standards and incorporating current and relevant evidence-based practices within a safe and empowered work culture.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Peer Review Coordinator
Sutter Santa Rosa Regional Hospital
06.2023 - Current
- Organized and maintained a comprehensive database of all projects, ensuring timely updates and accurate reporting for management.
- Provided timely and accurate status updates to project stakeholders, maintaining transparency and strong lines of communication throughout the review process.
- Enhanced review processes by implementing streamlined coordination strategies and effective communication techniques.
- Contributed to continuous improvement initiatives aimed at enhancing overall operational efficiency within the organization.
Patient Relations Nurse
Sutter Santa Rosa Regional Hospital
01.2021 - Current
- Communicates with patients and families, interpreting and documenting grievances; coordinates manager investigations of the grievances; provides written correspondence with patients/ families; and educates and navigaties patients and families to needed assistance in financial, privacy, communication, policy, and clinical areas.
Quality Assurance Nurse
Sutter Santa Rosa Regional Hospital
01.2008 - Current
- Analyzed and abstracted electronic health records for quality measures; maintained standards of care and internal system benchmarks concurrently through clinician practice audits;
- Provided ongoing education and support for nursing staff in understanding and adhering to quality assurance standards, fostering a culture of excellence within the department.
Medical-Surgical RN III
Sutter Santa Rosa Regional Hospital
01.2003 - 01.2017
- Performed nursing care for orthopedic, dialysis, telemetry, general surgery, and pediatric patients
- Performed charge nurse duties, including assignments, placement of patients and throughput, assessing acuities, and monitoring with high acuity patients, directing and educating staff
Per diem Medical-Surgical Nurse
Santa Rosa Memorial Hospital
01.2007 - 01.2008
- Performed direct care duties for trauma, orthopedic, and general surgery patients.
Charge nurse
Creekside Convalescent Nursing Home
01.2001 - 01.2003
- Provided direct nursing care on 15-30 subacute patients, organizing plans of care for patients, and managing duties for certified nursing assistants.
Staff Nurse
Spring Lake Village Residential Facility
01.1999 - 01.2001
- Provided nursing care in a skilled nursing unit of a retirement community.
- As Outpatient Clinic Nurse, assessed and provided outpatient treatment for residents in a senior community.
Education
Master of Science - Nursing Administration
The University of Texas At Arlington
Arlington, TX05.2024
Bachelor of Science - Nursing
University of Texas At Arlington
05.2022
Associate’s Degree in Science -
Santa Rosa Junior College
01.1999
Skills
- Core Measure & Quality Indicators
- Documentation Improvement Coding Knowledge
- Survey Readiness & Participation
- Med-surg, Orthopedic, Bariatric skills
- HIPAA Compliance
Customer Service
Certification
- California Board of Registered Nursing, 558287
- Sutter Clinical Nurse Leader I Certification
Awards
- Staff Nurse III Leadership Designation
- Two Nursing Excellence Awards from Sutter Santa Rosa Regional Hospital
References
Resume Help, Resume-Help.org, https://resumehelp.org/resume_Writing_tips.htm
Timeline
Peer Review Coordinator
Sutter Santa Rosa Regional Hospital
06.2023 - Current
Patient Relations Nurse
Sutter Santa Rosa Regional Hospital
01.2021 - Current
Quality Assurance Nurse
Sutter Santa Rosa Regional Hospital
01.2008 - Current
Per diem Medical-Surgical Nurse
Santa Rosa Memorial Hospital
01.2007 - 01.2008
Medical-Surgical RN III
Sutter Santa Rosa Regional Hospital
01.2003 - 01.2017
Charge nurse
Creekside Convalescent Nursing Home
01.2001 - 01.2003
Staff Nurse
Spring Lake Village Residential Facility
01.1999 - 01.2001
Master of Science - Nursing Administration
The University of Texas At Arlington
Bachelor of Science - Nursing
University of Texas At Arlington
Associate’s Degree in Science -
Santa Rosa Junior College