• Main focus is to schedule technicians for scheduled maintenance and repairs on generators.
• Use several computer systems to find available work orders and gather information on generators to schedule the technician effectively.
• Email and place calls to customers to secure dates to schedule services.
• Answer phone calls for customer service calls and assist in gathering information needed to dispatch a technician.
• Assist technicians with any onsite issues and relaying any recommended repairs to the customer.
• Process warranty parts returned including verifying the proper part is returned and determining the correct supplier and disposition of the part.
• Back up for some of the Processor Leads duties.
• Member of the safety team and safety lead.
• Certified forklift trainer.
• Help develop new processes for chargeback of parts for our Blue Diamond Ford division.
• Dock lead for shipping and receiving.
• Use electric forklift or pallet jack to unload and load incoming and outgoing freight and compare bill of lading to insure proper items and correct quantity rec’d
• Prepare shipments of skids for shipping as well as parcels thru UPS, DHL and Fed Ex.
• Arrange pick up and deliveries with multiple carriers
• Process warranty parts returned including verifying the proper part is returned and determining the correct supplier and disposition of the part.
• Back up for some of the Processor Leads duties
• Member of the safety team and safety lead.
• Certified forklift trainer.
• Help develop new processes for chargeback of parts for our Blue Diamond Ford division.
• Back fill on the shipping and receiving dock including unloading and loading of incoming and outgoing freight as well as parcels thru UPS and Fed Ex
• Administer Quality programs by reviewing quality ratings posted by the parent vanline for drivers, movers and warehouse crews
•Design and implement processes to improve performance and quality scores
• Review customer surveys and handle any complaints
• Administer Safety programs by being responsible for all vehicle, facility, and equipment safety compliance
• Responsible for all OSHA compliance
• Perform CDL Driving duties as needed
• Assist with driver qualifications and DOT compliance
• Administration and monitoring of alcohol and drug testing as well as the policies
• Manage Fleet programs
• Track all repairs and parts purchases in coordination with onsite repair technician
• Secure and approve outside repairs to fleet vehicles
• Vehicle licensing and related taxes
• Monitor I-Pass accounts and devices
• Maintain Facility and securing maintenance contracts and monitor utilities
• Purchase fuel, moving supplies & materials, moving equipment and trucks
• Warehouse Lead and back up to warehouse manager
• Responsible for warehouse inventory management system implementation and utilization
• Fork lift safety manager and trainer
• Work with warehouse crew to ensure proper receiving, shipping and storage practices are met.
• Manage all day to day warehouse operations
• Ship, receive and store items in an efficient manner
• Load and unload trucks by hand with dollies, pallet jacks and with forklifts
• Utilize different warehouse inventory management systems
• Work with dispatch on scheduling labor needs for each day
• Work with dispatch to plan truck utilization for daily needs
• Ensure safe operations by all workers assigned to the warehouse
• Perform CDL driving duties as needed
• Drive Semi and straight trucks to deliver food and related products to various customers
• Perform daily pre and post trip and safety inspections on trucks and equipment used for the day
• Check manifests for delivery quantities and sort product in vehicle during delivery
• Obtain signatures and collect payment
• Unload any returns or overages at the conclusion of shift and check it in with the warehouse foreman
• Manage all day to day warehouse operations
• Ship, receive and store items in an efficient manner
• Load and unload trucks by hand with dollies, pallet jacks and with forklifts
• Utilize different warehouse inventory management systems
• Work with dispatch on scheduling labor needs for each day
• Supervise labor assigned to warehouse
• Work with dispatch to plan truck utilization for daily needs
• Ensure safe operations by all workers assigned to the warehouse
• Perform CDL driving duties as needed
• Manage all day to day warehouse operations
• Ship, receive and store items in an efficient manner
• Load and unload trucks by hand with dollies, pallet jacks and with forklifts
• Utilize different warehouse inventory management systems
• Work with dispatch on scheduling labor needs for each day
• Supervise labor assigned to warehouse
• Work with dispatch to plan truck utilization for daily needs
• Ensure safe operations by all workers assigned to the warehouse
• Perform CDL driving duties as needed
• Back up local dispatcher
Manage all day to day warehouse operations
• Ship, receive and store items in an efficient manner
• Load and unload trucks by hand with dollies, pallet jacks and with forklifts
• Utilize different warehouse inventory management systems
• Work with dispatch on scheduling labor needs for each day
• Supervise labor assigned to warehouse
• Work with dispatch to plan truck utilization for daily needs
• Ensure safe operations by all workers assigned to the warehouse
• Perform CDL driving duties as needed
• Perform CDL driving duties as needed
• Pick up and deliver furniture, electronics and commercial products.