Open To Work
Jennifer Priddy
Tulsa,OK
Summary
Accomplished professional with expertise in warehouse operations and customer service, honed at Amazon.com, Inc. Proven ability to enhance workflow efficiency and maintain high safety standards. Adept at building strong client relationships and managing inventory with precision. Recognized for exceptional attention to detail and proactive problem-solving skills, driving operational success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Warehouse Associate
Amazon.com, Inc.
Tulsa, US
09.2020 - Current
- Executed order picking and packing to ensure accuracy and minimize errors.
- Ensured safe operation of warehouse equipment for loading, unloading, and transporting goods.
- Inspected incoming shipments for damage and discrepancies, verifying against purchase orders.
- Conducted quality control checks on shipped products to meet customer requirements.
- Collaborated with team members to streamline workflow and consistently meet daily targets.
- Stored hazardous materials following OSHA regulations and organizational policies.
- Maintained clean and organized work area to uphold safety standards and promote efficiency.
- Gained experience across various warehouse departments to improve operations. to enhance operational flexibility. by cross-training in various warehouse departments. in various departments, focusing on stowing and packing strategies.
Customer Service Representative
Tulsa, US
06.2025 - 01.2026
- Delivered exceptional customer support to clients, ensuring timely issue resolution.
- Resolved complex customer complaints by actively listening and providing solutions within company guidelines.
- Established rapport with customers through empathetic listening, effectively addressing concerns to enhance customer satisfaction.
- Collaborated with cross-functional teams to escalate intricate customer issues, ensuring timely resolutions for improved client experiences.
- Adapted swiftly to new technologies and software platforms, enhancing support capabilities and improving response times.
- Achieved recognition as top performer, consistently exceeding sales targets within the team.
Customer Service Representative
Tulsa, US
10.2023 - 01.2024
- Delivered exceptional customer service by promptly addressing inquiries, resolving issues, and enhancing customer satisfaction through effective solutions.
- Demonstrated professionalism and empathy while assisting customers with product information, order status updates, and returns, fostering positive customer experiences.
- Built rapport with customers through active listening, empathy, and personalized interactions.
- Identified and recommended process improvements based on analysis of common customer inquiries and pain points, contributing to overall service enhancement.
Prep Cook/Server
Oral Roberts University
Tulsa, US
04.2022 - 10.2023
- Provided exceptional customer service by promptly greeting, taking orders, and ensuring a positive dining experience.
- Prepared and served food, ensuring customer satisfaction while adhering to safety and health guidelines.
- Collaborated with kitchen staff to ensure timely delivery of food orders while maintaining quality standards.
- Coordinated multiple tasks during busy periods, maintaining attention to detail and supporting team efficiency.
- Ensured compliance with health code regulations for food handling, storage, and sanitation practices.
Customer Service Representative
Alorica Calling Center
Tulsa, US
06.2022 - 10.2022
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Built strong rapport with customers through active listening and personalized interactions.
- Identified process improvements to address frequent customer inquiries and pain points.
Warehouse Associate
Macy's Logistics Warehouse
Owasso, US
09.2019 - 09.2020
- Promoted from seasonal employee to trainer within one week of hire.
- Picked and packed orders accurately, ensuring proper labeling and documentation.
- Cross-trained in Order Picking, Stock, Package, Returns, and Special Projects to support operational flexibility.
- Organized and maintained inventory following company standards.
- Utilized equipment for safe material transport within warehouse.
- Coordinated with team members to streamline daily task completion and enhance workflow.
- Performed quality checks on products to verify compliance with specifications and maintain high standards.
Sr Research Interviewer
Abt Associates
Huntington, US
10.2016 - 07.2018
- Utilized professional voice and attentive listening skills to enhance client interactions and ensure accurate information collection.
- Established strong client relationships through ongoing communication and tailored assistance to meet individual needs.
- Efficiently handled high call volumes, consistently achieving response time targets.
- Gathered research data from clients to support project objectives while ensuring a positive customer experience.
Inventory Specialist
RGIS Inventory Specialists
Huntington, US
10.2017 - 04.2018
- Maintained accurate inventory records for high-volume retail store to ensure operational efficiency.
- Managed inventory data collection with handheld devices, ensuring accurate and timely information.
- Performed cycle counts to verify physical inventory matches system records.
- Conducted regular audits to identify discrepancies and implement corrective actions, maintaining inventory integrity.
Education
Itinerant Ministry -
Rhema Bible Training College
Broken Arrow, OK05.2023
Biblical Studies -
Rhema Bible Training College
Broken Arrow, OK05.2022
Ministry Fundamentals -
Rhema Bible Training College
Broken Arrow, OK05.2021
High school diploma or GED -
West Virginia Northern Community College
Wheeling, WV06.2003
Some College (No Degree) -
Marshall University
Huntington, WVSkills
- Warehouse operations
- Sales expertise
- Customer support and service
- Data management
- Call center operations
- Technical assistance
- Phone etiquette
Certification
- Phlebotomy Certificate, 01/01/06, 12/31/06, Trained at Phlebotomy Plus in Grayson, KY. Completed Clinicals at St Mary's Hospital, Huntington, WV.
- Driver's License
- Food Handler Certification
Work Preference
Job Search Status
Open to workWork Type
Full TimeGig WorkPart TimeLocation Preference
On-SiteRemoteHybridSalary Range
$45000/yr - $200000/yrTimeline
Customer Service Representative
06.2025 - 01.2026
Customer Service Representative
10.2023 - 01.2024
Customer Service Representative
Alorica Calling Center
06.2022 - 10.2022
Prep Cook/Server
Oral Roberts University
04.2022 - 10.2023
Warehouse Associate
Amazon.com, Inc.
09.2020 - Current
Warehouse Associate
Macy's Logistics Warehouse
09.2019 - 09.2020
Inventory Specialist
RGIS Inventory Specialists
10.2017 - 04.2018
Sr Research Interviewer
Abt Associates
10.2016 - 07.2018
Itinerant Ministry -
Rhema Bible Training College
Biblical Studies -
Rhema Bible Training College
Ministry Fundamentals -
Rhema Bible Training College
High school diploma or GED -
West Virginia Northern Community College
Some College (No Degree) -
Marshall University